© GetHuman Inc.

Proactiv Customer FAQ

Top Answers & How-to Guides

What is Proactiv's Phone Number?

The question we are asked most often is about how to talk to Proactiv customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Proactiv customer service, get an answer now.
Contact Proactiv customer service

Recent Proactiv Customer Questions

Help me with my Proactiv customer service issue

Subscription and Cancellation

How Do I Cancel My Proactiv Subscription?

Proactiv is a skincare brand that specializes in the treatment of acne. When becoming a member of Proactiv, you will receive...
Read more

Does Proactiv offer a money-back guarantee?

Proactiv does have a money-back guarantee for unsatisfied customers, allowing returns of both used and unused items within a...
Read more

Using Proactiv

How long does it take to see results with Proactiv?

The time to notice results with Proactiv varies by individual, typically ranging from two to four weeks for initial...
Read more

What is the recommended daily usage of Proactiv?

Proactiv is typically used twice daily for the best results. The usual routine includes cleansing, toning, and applying...
Read more

How long does one Proactiv kit last?

The lifespan of a Proactiv kit varies, typically lasting about one to two months with daily use. Individual application amounts...
Read more

Skin Compatibility

Can Proactiv be used on sensitive skin?

Proactiv's products can be used on sensitive skin, but results may differ for each person. Some formulations, like ProactivMD,...
Read more

Is Proactiv suitable for all skin types?

Proactiv provides a variety of products primarily designed for oily and acne-prone skin, but it may not be suitable for...
Read more

Can Proactiv be used during pregnancy or while breastfeeding?

While Proactiv can effectively treat acne, caution is advised for pregnant or breastfeeding individuals due to certain active...
Read more

Are there any age restrictions for using Proactiv?

Proactiv products are generally aimed at those aged twelve and older, making them suitable for both teens and adults with acne....
Read more

Effects and Safety

What are the common side effects of using Proactiv?

Proactiv products, designed to treat acne with active ingredients like benzoyl peroxide and salicylic acid, can cause side...
Read more

Are Proactiv products tested on animals?

Proactiv maintains a commitment to ethical practices by not testing their products on animals. They utilize alternative testing...
Read more

Can I use Proactiv together with other skincare products?

Proactiv products can be used with additional skincare items, but caution is necessary due to potential irritation from...
Read more
We look to the Proactiv issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Proactiv issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!