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Proactiv Customer FAQ

Top Answers & How-to Guides

What is Proactiv's Phone Number?

The question we are asked most often is about how to talk to Proactiv customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any age restrictions for using Proactiv?

No, there are no age restrictions for using Proactiv. The Proactiv skincare products are suitable for individuals of all ages who are...
Ask any question you have about Proactiv customer service, get an answer now.
Contact Proactiv customer service

Cancellation

How Do I Cancel My Proactiv Subscription?

Proactiv is a skincare brand that specializes in the treatment of acne. When becoming a member of Proactiv, you will receive deliveries...
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Results Time

How long does it take to see results with Proactiv?

The timeline for results with Proactiv varies from person to person. Some users may see a visible improvement in their skin within...
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Skin Compatibility

Can Proactiv be used on sensitive skin?

Yes, Proactiv can be used on sensitive skin. Our products are formulated to be gentle and suitable for all skin types, including sensitive...
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Is Proactiv suitable for all skin types?

Yes, Proactiv is suitable for all skin types. Whether you have oily, dry, combination, or sensitive skin, Proactiv's range of products...
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Side Effects

What are the common side effects of using Proactiv?

Common side effects of using Proactiv may include dryness, redness, irritation, or a slight peeling of the skin. These effects are...
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Pregnancy and Breastfeeding

Can Proactiv be used during pregnancy or while breastfeeding?

Proactiv advises against using their products during pregnancy or while breastfeeding. Although there is limited evidence indicating...
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Recommended Usage

What is the recommended daily usage of Proactiv?

The recommended daily usage of Proactiv varies depending on the specific product and the severity of one's acne. However, as a general...
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Guarantee

Does Proactiv offer a money-back guarantee?

Yes, Proactiv offers a money-back guarantee to give customers assurance and confidence in their purchase. If you are not completely...
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Animal Testing

Are Proactiv products tested on animals?

No, Proactiv products are not tested on animals. Proactiv is committed to cruelty-free practices and does not conduct any animal testing....
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Combination with Other Products

Can I use Proactiv together with other skincare products?

Yes, Proactiv can be used with other skincare products. However, to ensure the best results, it is recommended to use Proactiv products...
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Product Usage

How long does one Proactiv kit last?

One Proactiv kit typically lasts about 30 to 60 days, depending on the user's usage and needs. The kit includes a cleanser, toner,...
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Age Restrictions

Are there any age restrictions for using Proactiv?

No, there are no age restrictions for using Proactiv. The Proactiv skincare products are suitable for individuals of all ages who are...
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Help me with my Proactiv customer service issue

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