Pottery Barn Customer Service Phone Number

Hold time now: 6 mins (avg 3)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Pottery Barn Card Services: Press 6 (change billing address) No other option allowed me to get to a human
Pottery Barn's #1 Phone Number

Other customers got on the phone recently because:

Order * ************ on **** is on sale this weekend with code WEEKEND ** % of. Can you...
I ordered a set of King Sheets, and was sent a set of Cal King sheets, I called the *an...
i need to speak with a representative about where my order is and how i can schedule an...
I returned an order via UPS on *******, and it was received at Pottery Barn's Olive Bra...
Wanted to change address for a shipment which will go out because the first item was damaged.
Change an address for a returned item to be sent to our house
Returned an item immediately when I became aware that * were ordered in error. Called...
i ordered the Calvert chest (Item ********) on April **th and was given a delivery date...
I live in England, why can I not access your website, I read you can ship to Ireland...
I purchased a couch and received it on January **, ****. Three of the cushions are ter...
Hello – I purchased several of your Caleb Lanterns and now am not able to receive the h...
I purchased the medium pocket watch clock at the UTC mall in Sarasota Fl. I bought it...
We can supply our EXTENSIVE notes on our repeatedly delayed order and interactions with...
Hello,*On November *, ****, I purchased an *x** Talia rug at the Boise, ID, Pottery Bar...
Help me with my issue

Pottery Barn Customer Service Phone Number 866-834-2029 - Info & Statistics

Phone number to dial866-834-2029
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours5am-9pm PST
Best time to dial10:45am
Navigate phone maze to a humanFor Pottery Barn Card Services: Press 6 (change billing address) No other option allowed me to get to a human
Average wait3
Current wait6
Rank (among phone numbers)2
Rank (overall)5
Alternate methodsphone or chat or email or web
Quality of communication85%
Quality of help81%
Customer votes241
Best phone number888-779-5176
Information last updatedSun Jan 19 2020 09:00:00 GMT+0000 (UTC)

Pottery Barn's 866-834-2029 Customer Service Number

This Pottery Barn phone number is ranked #2 out of 2 because 8,556 Pottery Barn customers tried our tools and information and gave us feedback after they called. The reason customers call 866-834-2029 is to reach the Pottery Barn Customer Service department for problems like Cancel order, Missing items, Return, Warranty, Track my shipment. As far as we can tell, Pottery Barn has call center locations in null and you can call during their open hours 5am-9pm PST. Pottery Barn has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 866-834-2029 and ways to call or contact Pottery Barn with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Pottery Barn

Calling Pottery Barn at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Pottery Barn Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Pottery Barn's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Pottery Barn's phone numbers against each other.

Contacting Pottery Barn in General

While 866-834-2029 is Pottery Barn's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-779-5176 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Pottery Barn help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Pottery Barn.

Pottery Barn Contact Info

Other Pottery Barn Phone Numbers

Customer Service888-779-5176

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