Pottery Barn Customer Service Phone Number

866-834-2029
Hold time now: 6 mins (avg 3)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Pottery Barn Card Services: Press 6 (change billing address) No other option allowed me to get to a human
This is not the most popular Pottery Barn phone number (it's ranked #2). Most customers call 888-779-5176 for support: Click here for best option

Other customers got on the phone recently because:

Order delay. Went to check tracking and it says delivery will now be May because back o...
I have been dealing with somebody on four different occasions I need to speak to someon...
************ The item is to big for my apartment? Why can’t I return it?
Expired Reward Certificate
Do not like the throw I purchased
I still have not received order * ************. In ** days, it will be ** months since...
You need to contact me when my order is ready to be delivered as I am not residing in t...
Order placed and paid for on *-**-**** at Omaha NE Regency store. The original estim...
BOUGHT *K WORTH OF FURNITURE IN APRIL ****. IN LESS THAN ONE AND A HALF YEARS, * OF TH...
Two of the set of four glasses I received were broken upon delivery - one shattered and...
I placed two furniture orders at Pottery Barn, the tracking page links are included bel...
Start return for order ************
Order is delayed again, want to discuss why
* Unauthorized Charges from Pottery Barn

Help me with my issue

Pottery Barn Customer Service Phone Number 866-834-2029 - Info & Statistics

Phone number to dial866-834-2029
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours5am-9pm PST
Best time to dial10:15am
Navigate phone maze to a humanFor Pottery Barn Card Services: Press 6 (change billing address) No other option allowed me to get to a human
Average wait3
Current wait6
Rank (among phone numbers)2
Rank (overall)5
Alternate methodsphone or chat or email or web
Quality of communication91%
Quality of help75%
Customer votes247
Best phone number888-779-5176
Information last updatedSun May 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Pottery Barn's 866-834-2029 Customer Service Number

This Pottery Barn phone number is ranked #2 out of 2 because 8,556 Pottery Barn customers tried our tools and information and gave us feedback after they called. The reason customers call 866-834-2029 is to reach the Pottery Barn Customer Service department for problems like Warranty, Cancel order, Return, Missing items, Track my shipment. As far as we can tell, Pottery Barn has call center locations in null and you can call during their open hours 5am-9pm PST. Pottery Barn has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 866-834-2029 and ways to call or contact Pottery Barn with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Pottery Barn

Calling Pottery Barn at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Pottery Barn Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Pottery Barn's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Pottery Barn in General

While 866-834-2029 is Pottery Barn's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-779-5176 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Pottery Barn help by calling them, is that other customers give their customer support at this number a 91% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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Customer Service888-779-5176

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