Philip Morris Phone Number

Calling Philip Morris customer service faster by GetHuman

800-343-0975
Customer service
Current Wait: 7 mins (3m avg)
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Hours: Mon-Fri 9am-7pm EST; best time to call: 3:30pm
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Customer Number 800-343-0975 - by the Numbers

Phone number to dial
800-343-0975
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-7pm EST
Best time to dial
3:30pm
Navigate phone maze to a human
Direct to human
Average wait
3
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
85%
Quality of help
74%
Customer votes
589
Information last updated
Wed Feb 21 2018 09:00:00 GMT+0000 (UTC)

Philip Morris's Best Toll-Free/800 Customer Phone Number

This is Philip Morris's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philip Morris agent. This phone number is Philip Morris's Best Phone Number because 1,482 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-0975 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Philip Morris we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Philip Morris has 2 phone numbers. It's not always clear what is the best way to talk to Philip Morris representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Philip Morris - by phone or otherwise

While 800-343-0975 is Philip Morris's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Philip Morris customers, is by calling their 917-663-2000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Philip Morris please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Philip Morris.
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