Philip Morris Phone Number

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Customer service
Current Wait: 5 mins (2m avg)
Hours: Mon-Fri 9am-7pm EST; best time to call: 1:15pm
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Get to a live person fastest: Calling the Philip Morris number above should go right to a real human being

Reasons customers like you called recently

I am **yrs old and have smoked Marlboro ***'s for ** yrs. My problem is I am finding e...
I just bought a bag of Marlboro Gold tobacco, and this tobacco smells very strange, lik...
On the second week of October I was going to enter some of my pack codes. And I read ag...
Our L&M discount coupon was stolen from our mail. We have pictures of mail coming and o...
Our coupon Ford cigarette discount for Ellen M was stolen out of the mail can you pleas...
Trying to locate merit ultra lights
I recently ran across my marlboro miles that I had been saving up for the promotion...
No been getting any coupons and my account isn't right or email
Need to change my address. Also I want to know how to get the $*.**off of a pack of cig...
Yes My name is Gregory Lawson I've been smoking Marlboro brand cigarettes for ** years...
I ordered pure JBL headphone with my Marlboro codes. I can't get them to turning and ye...
Hello, my name is Lori. I was just dx with stage * lung cancer. I have smoked Marlboro...
Cigarettes lately go out quickly, and have slightly different taste. Could there be m...
I can't log into my online account because I don't have that address anymore that's lis...
See more recent reasons for calling

Help me with my issue

Customer Number 800-343-0975 - by the Numbers

Phone number to dial800-343-0975
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm EST
Best time to dial1:15pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication90%
Quality of help79%
Customer votes555
Information last updatedTue Nov 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Philip Morris's Best Toll-Free/800 Customer Phone Number

This is Philip Morris's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philip Morris agent. This phone number is Philip Morris's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-0975 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Philip Morris first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Philip Morris has 2 phone numbers. It's not always clear what is the best way to talk to Philip Morris representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Philip Morris - by phone or otherwise

While 800-343-0975 is Philip Morris's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Philip Morris customers, is by calling their 917-663-2000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Philip Morris please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Philip Morris.

What is GetHuman's Relationship to Philip Morris?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Philip Morris. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Philip Morris Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Philip Morris contacts
Philip Morris Phone NumberBEST
Philip Morris Help Desk
General customer information

Other Toll-free & Customer Numbers

Corporate Offices917-663-2000

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