Philip Morris Phone Number

Call Philip Morris customer service faster with GetHuman

  • Calls Philip Morris's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 9am-7pm EST
  • The best time to call is 9:30am
  • Popular issues for this call center: Where to buy, Complaint, Safety concern, Returns, and Product information.
  • Reach a live Philip Morris agent: Calling the Philip Morris number above should go right to a real human being

Reasons customers like you called recently

I bought a carton of Marlboro ***s and they are so stale I can't smoke them .....the st...
I live in saginaw michigan bought Newport *** in box they always Ben in menthol and op...
I bought * carton of Marlboro reds at Harry's gas station and almost every cigarette ex...
I am a smoker and there are so many of us that may or may not give up cigarettes but th...
Phillip Morris , is a god **** scam I spend all my money on cigarettes to collect the M...
Tobacco For Less coupon submissions are coming back as suspended. I need to get this fi...
Please for the love of God stop making silly brands and silly names. What is the differ...
Hi , Would like to speak to someone in corporate.*We have groundbreaking futuristic pat...
Otterbox power bank from my Marlboro rewards is being shipped to wrong address..Marlbor...
On the second week of October I was going to enter some of my pack codes. And I read ag...
I have a huge idea that can change the*world and the way it views the tabacco*Industrie...
RJ Reynolds in Philip Morris back in the day they all put filler in your cigarettes and...
I've gone through this process * times now and haven't gotten a response this is my ver...
A store that sells Philip Morris products is carrying the number off of the coupons ins...

Philip Morris Customer Phone Number 800-343-0975 - Stats

Phone number to dial800-343-0975
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm EST
Best time to dial9:30am
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication88%
Quality of help77%
Customer votes583
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Philip Morris's Best Toll-Free/800 Customer Phone Number

This is Philip Morris's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philip Morris agent. This phone number is Philip Morris's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-0975 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Philip Morris first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Philip Morris has 2 phone numbers. It's not always clear what is the best way to talk to Philip Morris representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Philip Morris - by phone or otherwise

While 800-343-0975 is Philip Morris's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Philip Morris customers, is by calling their 917-663-2000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 917-663-2000 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Philip Morris please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Philip Morris.

What is GetHuman's Relationship to Philip Morris?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Philip Morris. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices917-663-2000

Beyond the Phone Number

There are other ways to get in touch with Philip Morris, including their website / help desk. Visit our Philip Morris Customer Service page for more information.
Philip Morris Customer Service

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