Philip Morris Phone Number

Calling Philip Morris customer service faster by GetHuman

800-343-0975
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-7pm EST; best time to call: 10:45am
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Reasons customers like you called recently

* days ago I redeemed **** Marlboro points for a flat black finish zippo. The issue is...
I ordered the dartboard they shipped it to the wrong address I told him exactly how to...
I sent off ** forwarding text on Facebook in order to receive five cartons a Marlboro c...
Some cigarettes out of my carton broke almost completely while I was smoking them. Good...
After participating in the Marlboro Rewards program for over a year, now I can't login...
when do the points rewards expire ?
I can't get into my Marlboro rewards account
Very disappointed in quality of Special Select Gold ***'s it*seems each pack I have pur...
I bought a pack of marlboro black menthol ***s and the incorrect cigarrettes are in the...
Truthfully, I am and have always been pleased with Marlboro cigarettes. In fact, I had...
Would like to start an account
Never mind..I posted ur ******** on FB.. MY BAD..MY PROBLEM MY ADDICTION TO "YOUR CHEMI...
problema con sigarette
i wanted to do a return, but couldn't find the return tan of my account profile.
My birthday is coming up do u send birthday gifts if not to much to ask I need a new zi...
See more recent reasons for calling

Help me with my issue

Customer Number 800-343-0975 - by the Numbers

Phone number to dial800-343-0975
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm EST
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication89%
Quality of help78%
Customer votes582
Information last updatedSat Aug 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Philip Morris's Best Toll-Free/800 Customer Phone Number

This is Philip Morris's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philip Morris agent. This phone number is Philip Morris's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-0975 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Philip Morris we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Philip Morris has 2 phone numbers. It's not always clear what is the best way to talk to Philip Morris representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Philip Morris - by phone or otherwise

While 800-343-0975 is Philip Morris's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Philip Morris customers, is by calling their 917-663-2000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Philip Morris please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Philip Morris.

What is GetHuman's Relationship to Philip Morris?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Philip Morris. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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