Philip Morris Phone Number

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Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 9am-7pm EST; best time to call: 3pm
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Get to a live person fastest: Calling the Philip Morris number above should go right to a real human being

Reasons customers like you called recently

Need to order cigarettes
I purchased a carton of cigarettes and they are all stale and expired
I purchased a carton of cigarettes and they are all stale and expired. I want them replaced
I am a proud tobacco user but recently purchased a carton of your Marlboro special sele...
Need info regarding retail
Where is my **.** dollar coupons at
I have been waiting on Visa gift cards from Marlboro and I have moved but did not put m...
Change address and coupons plz
I bought a new store In Mukwango WI & I want to start the rebate program at my store. P...
Can not change from mobile coupons to mailed coupons? How do you do that?
I need change the contract at my liquor store. We bought the store last month.
I need change the contract at my liquor store.
I.want. A product or distribution or display my cont no **********
Bought a pack of Marlboro and ** were broken
I bought a pack of marlboro blacks and the cigarette paper is stained and discolored wi...
See more recent reasons for calling

Help me with my issue

Customer Number 800-343-0975 - by the Numbers

Phone number to dial800-343-0975
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm EST
Best time to dial3pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication89%
Quality of help78%
Customer votes557
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Philip Morris's Best Toll-Free/800 Customer Phone Number

This is Philip Morris's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philip Morris agent. This phone number is Philip Morris's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-0975 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Philip Morris first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Philip Morris has 2 phone numbers. It's not always clear what is the best way to talk to Philip Morris representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Philip Morris - by phone or otherwise

While 800-343-0975 is Philip Morris's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Philip Morris customers, is by calling their 917-663-2000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Philip Morris please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Philip Morris.

What is GetHuman's Relationship to Philip Morris?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Philip Morris. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Philip Morris Contact Info

All Philip Morris contacts
Philip Morris Phone NumberBEST
Philip Morris Help Desk
General customer information

Other Toll-free & Customer Numbers

Corporate Offices917-663-2000

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