Pfizer Inc. Customer Service

Phone Number & Contact Info

Pfizer Inc.'s Best Phone Number

800-879-3477
Toll-free·Calls Customer Service·Most popular Pfizer Inc. number
Q:

How do I talk to a live human at Pfizer Inc.?

A:Must choose option 1-3, then press 0, then wait on line until transferred to a representative.
Q:

Does Pfizer Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-7pm EST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pfizer Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-3, then press 0, then wait on line until transferred to a representative.
Here is how our research team describes the way the Pfizer Inc. phone system greets you: Are you a doctor or healthcare professional? Please say yes or press 1. If you are not, please say no or press 2.

What are the hours and when should I call?

Pfizer Inc. operates the call center for this 800-879-3477 phone number Mon-Fri 9am-7pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 294 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pfizer Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pfizer Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pfizer Inc. is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 294 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Pfizer Inc.

In summation, the best day to call Pfizer Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pfizer Inc. staffs the call center well on Wednesday.

Why Customers Call Pfizer Inc.

If you have time to do a bit of reading before you call Pfizer Inc., we recommend you read over some of our problem-specific articles.

Where is Pfizer Inc. headquartered?

Pfizer Inc. is headquartered in New York City, New York, United States. It is located in the heart of Manhattan at 235 East 42nd Street. The company's headquarters is situated near the iconic Grand Central Terminal. This central location allows Pfizer to easily collaborate with other global leaders in the pharmaceutical and healthcare industries. The headquarters serves as the hub for the company's global operations, overseeing a vast network of research and development sites, manufacturing facilities, and commercial offices worldwide. Pfizer Inc.'s New York City headquarters showcases its commitment to innovation, excellence, and advancing healthcare solutions to improve lives around the world.

What products does Pfizer Inc. manufacture?

Pfizer Inc. is a renowned pharmaceutical company that manufactures a wide range of products to address multiple health needs. Their product portfolio spans across various therapeutic areas, including cardiovascular, oncology, immunology, rare diseases, inflammation, vaccines, and more. Some notable products offered by Pfizer include Lipitor for cholesterol management, Viagra for erectile dysfunction, Xeljanz for autoimmune disorders, Prevnar 13 for preventing pneumococcal diseases, and Ibrance for advanced breast cancer treatment. Pfizer also manufactures over-the-counter medications and healthcare products like Advil and Centrum. With a commitment to innovation, Pfizer continues to develop new and improved solutions to enhance patient outcomes and improve quality of life.

Does Pfizer Inc. conduct research and development?

Yes, Pfizer Inc. is actively involved in research and development (R&D). As a leading pharmaceutical company, R&D is an integral part of Pfizer's mission to discover and develop innovative healthcare solutions. The company invests significant resources in R&D to explore new treatment options, improve existing medicines, and address unmet medical needs. Pfizer collaborates with academic institutions, healthcare organizations, and industry partners worldwide to advance scientific knowledge and develop breakthrough therapies. This commitment to R&D enables Pfizer to deliver high-quality medicines to patients, with a focus on areas such as oncology, immunology, rare diseases, and vaccines. By actively engaging in R&D, Pfizer demonstrates its dedication to improving global healthcare outcomes and discovering transformative solutions for patients around the world.

Top Pfizer Inc. customer service problems

Click the link above to get answers to just about any Pfizer Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Pfizer Inc. Customer Service Contacts

There are of course other ways to contact Pfizer Inc. customer service besides the phone. Below we list the best ones, by medium.

Pfizer Inc. Customer Service on X (formerly Twitter)

twitter.com/pfizer_news - Customer Service
Use the link to connect with customer service through Twitter
Pfizer Inc., like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Pfizer Inc. Customer Service on Facebook / Messenger

facebook.com/Pfizer - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Pfizer Inc., accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Pfizer Inc. Customer Help Desk / Web Support

pfizer.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Pfizer Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pfizer Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pfizer Inc. agent. This phone number is Pfizer Inc.'s best phone number because 1,764 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-879-3477 include and other customer service issues. Rather than trying to call Pfizer Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Pfizer Inc. has 1 phone number. It's not always clear what is the best way to talk to Pfizer Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pfizer Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pfizer Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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