Pfizer Inc. Customer Service Issues

Good morning! We have a driver attempting to schedule a delivery appointment at our Memphis facility. However, there seems to be a mix-up as the driver is supposed to pick up cargo from your facility and deliver it to Memphis. We don't have a facility in Memphis for several years now. I need to trace this order back to you to identify the point of contact at our end who provided the incorrect information to the driver. Please respond promptly. O. Giron

Could someone please verify if the Pfizer stock price dropped below $39.70 per share on 12/3/20? My stop price triggered the sale of my shares, and I repurchased them today. Kindly provide me with the timing when the share price hit $39.70 and the day's highest and lowest prices. I'd appreciate it if you could send the response to the email I have included. Thank you, and continue with the innovative products in the pipeline. Stay safe and blessed.

I am disappointed with Pathways' refusal to send my medication, Effexor XR, citing a cutoff date of December 16, [redacted]. Despite submitting all necessary information and documentation by December 18, [redacted], my request was denied after speaking with three different representatives. I was not informed of this cutoff, which contradicts Pfizer's statement that former Upjohn products would be available through Patient Assistance until December 31, [redacted]. I am requesting Pfizer to send me a 90-day supply of Effexor XR [redacted] mg and 75 mg, and once received, I plan to transfer to Viatris. Thank you for your assistance. Sincerely, Frana B. Retired Attorney Struggling with Major Depression Patient ID: [redacted]-64-[redacted]

I have noticed an increase in my monthly payments with PFIZER medical insurance, while my wife's coverage has been unexpectedly removed from our policy. This change came as a surprise, as we were not previously informed about exceeding the coverage amount. After reaching out to Pfizer, we received conflicting responses, first indicating a mistake and then confirming the removal of coverage. I have been associated with WARNER LAMBERT before Pfizer for approximately 30 years and have never faced such problems with coverage and cost adjustments without proper explanation. Despite attempting to communicate with them, we have not received satisfactory answers. Your assistance in addressing this issue with AETNA's involvement would be greatly appreciated.