Pepperidge Farm Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Pepperidge Farm?
A:Just remain on the line for the Customer Service Representative. You can also use our free service that can talk to Pepperidge Farm for you and report back. Q:
Does Pepperidge Farm offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Wednesday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Pepperidge Farm below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Pepperidge Farm phone number to document the phone system.
Here is how our research team describes the way the Pepperidge Farm phone system greets you: Press 1 for English, then hold on the line for a representative.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just remain on the line for the Customer Service Representative.
What are the hours and when should I call?
Pepperidge Farm operates the call center for this 888-737-7374 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Pepperidge Farm call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pepperidge Farm phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pepperidge Farm staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pepperidge Farm is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call Pepperidge Farm
In summation, the best day to call Pepperidge Farm is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pepperidge Farm staffs the call center well on Wednesday.
Why Customers Call Pepperidge Farm
If you have time to do a bit of reading before you call Pepperidge Farm, we recommend you read over some of our problem-specific articles.
What is the history of Pepperidge Farm?
Pepperidge Farm holds a rich history spanning over eight decades. It was founded in 1937 by Margaret Rudkin, who started baking bread to cater to her son's allergy. Impressed by her delicious homemade offerings, neighbors began ordering her bread, leading to the establishment of Pepperidge Farm. Rudkin's commitment to using high-quality ingredients and traditional baking techniques shaped the company's success. In the 1950s, Pepperidge Farm introduced their first iconic product, the Milano cookie, which swiftly became a hit. Over the years, the brand expanded its offerings, including Goldfish crackers, now a beloved snack. Acquired by Campbell Soup Company in 1961, Pepperidge Farm continued to flourish, staying true to their principles of quality and taste. Today, Pepperidge Farm remains an esteemed brand renowned for its delectable baked goods and snacks.
Are Pepperidge Farm products gluten-free?
No, Pepperidge Farm products are not gluten-free. While they offer a wide range of delicious baked goods and snacks, their products are not suitable for those following a gluten-free diet. Gluten is a protein found in wheat, rye, and barley, which are common ingredients used in Pepperidge Farm products. They strive to provide high-quality, wholesome ingredients, but they do not currently offer gluten-free options. If you have specific dietary restrictions, they recommend checking the ingredient list and allergen information provided on each product to determine if it meets your needs. However, if you're looking for gluten-free alternatives, they suggest exploring other brands that specialize in gluten-free foods.
What products does Pepperidge Farm offer?
Pepperidge Farm offers a wide range of delicious baked goods and snacks to satisfy various cravings. Their extensive product line includes classic favorites like the iconic Goldfish crackers, which come in a variety of flavors and shapes. They also offer a diverse selection of cookies, such as the famous Milano cookies and the delectable Chessmen cookies. In addition, Pepperidge Farm provides a range of breads, including hearty sandwich bread, soft rolls, and tasty bagels. For those seeking indulgence, their rich and flaky pastries like the Puff Pastry Sheets and Turnovers are a perfect treat. Furthermore, they offer wholesome options like wholesome breads and crackers for those looking for healthier alternatives. With such an extensive range, Pepperidge Farm has something to satisfy every taste bud.
Top Pepperidge Farm customer service problems
Click the link above to get answers to just about any Pepperidge Farm customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pepperidge Farm, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking customer service contact: "I want a phone number. I can talk to a human."- From a call lasting 2m 22s , Mar 18, 2024 2:46 PM
More Pepperidge Farm Customer Service Contacts
There are of course other ways to contact Pepperidge Farm customer service besides the phone. Below we list the best ones, by medium.
Pepperidge Farm Customer Help Desk / Web Support
As a last, sometimes only, resort- Pepperidge Farm customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Pepperidge Farm's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pepperidge Farm agent. This phone number is Pepperidge Farm's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-737-7374 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Pepperidge Farm first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Pepperidge Farm has 1 phone number. It's not always clear what is the best way to talk to Pepperidge Farm representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pepperidge Farm. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pepperidge Farm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.