Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Penske Truck Rental phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 2
What are the hours and when should I call?
Penske Truck Rental operates the call center for this 888-996-5415 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penske Truck Rental phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penske Truck Rental staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Penske Truck Rental is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Penske Truck Rental
In summation, the best day to call Penske Truck Rental is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Penske Truck Rental staffs the call center well on Wednesday.
Why Customers Call Penske Truck Rental
If you have time to do a bit of reading before you call Penske Truck Rental, we recommend you read over some of our problem-specific articles.
The cost of renting a truck from Penske varies depending on several factors. These include the size and type of the truck, the duration of the rental, the distance to be covered, and any additional services required. Penske offers a range of trucks including cargo vans, box trucks, and tractor-trailers. To get an accurate cost estimate, customers are encouraged to contact their local Penske Truck Rental location or use the online reservation tool. Penske provides affordable pricing with competitive rates and flexible rental options to meet different needs. Additionally, they offer various discounts and promotions throughout the year, making it even more cost-effective for customers to rent a truck from Penske.
No, you do not need a special license to drive a Penske truck. As long as you have a valid driver's license, you can rent and drive a Penske truck. However, there are some restrictions based on the size of the truck. For trucks with a gross vehicle weight rating (GVWR) of 26,000 pounds or less, a standard driver's license is sufficient. If the truck has a GVWR exceeding 26,000 pounds, a commercial driver's license (CDL) is required. It is important to check with your local Penske Truck Rental location and verify the specific requirements and regulations regarding licensing before renting a truck.
Yes, Penske Truck Rental imposes a mileage limit on truck rentals. For one-way moves, the mileage is unlimited for all truck sizes, which means you can drive as far as you need to reach your destination without incurring additional fees. However, for round-trip rentals, a daily mileage allowance is provided which varies depending on the truck size and rental location. Any excess miles beyond the allotted limit are charged at a predetermined rate per mile. It is recommended to contact the local Penske Truck Rental office or check the website for specific details on mileage limits and charges as they may vary. Planning your trip in advance and estimating the distance can help you select the appropriate rental option to meet your needs while staying within budget.
Click the link above to get answers to just about any Penske Truck Rental customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Penske Truck Rental Customer Service Contacts
There are of course other ways to contact Penske Truck Rental customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Penske Truck Rental provides this option.
Penske Truck Rental Customer Help Desk / Web Support
As a last, sometimes only, resort- Penske Truck Rental customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Penske Truck Rental's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penske Truck Rental agent. This phone number is Penske Truck Rental's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-996-5415 include and other customer service issues. Rather than trying to call Penske Truck Rental first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Penske Truck Rental has 2 phone numbers. It's not always clear what is the best way to talk to Penske Truck Rental representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Penske Truck Rental. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penske Truck Rental. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.