Pennsylvania Department of Revenue Customer Service

Phone Number & Contact Info

Pennsylvania Department of Revenue's Best Phone Number

Calls Customer Service·Most popular Pennsylvania Department of Revenue number

How do I talk to a live human at Pennsylvania Department of Revenue?

A:For Personal Income Tax department

Does Pennsylvania Department of Revenue offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 44 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

Pennsylvania Department of Revenue Customer Phone Numbers

Business Accounts

Mon-Fri 9am-5pm EST · Just wait on the line. For Business Tax department ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pennsylvania Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Personal Income Tax department

What are the hours and when should I call?

Pennsylvania Department of Revenue operates the call center for this 717-787-8201 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,260 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pennsylvania Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pennsylvania Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pennsylvania Department of Revenue is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 1,260 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Pennsylvania Department of Revenue

In summation, the best day to call Pennsylvania Department of Revenue is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pennsylvania Department of Revenue staffs the call center well on Tuesday.

Why Customers Call Pennsylvania Department of Revenue

If you have time to do a bit of reading before you call Pennsylvania Department of Revenue, we recommend you read over some of our problem-specific articles.

How Do I Check the Status of My Pennsylvania Department of Revenue Tax Return?

Whether you used a tax preparation service or filed your taxes on your own, you can check where your Pennsylvania Department of Revenue (DOR) return is in the process. By going online or calling the DOR, you can get an update on whether your return has been accepted, processed and paid. You can also get the information from the tax preparation service if you used one.

Top Pennsylvania Department of Revenue customer service problems

Click the link above to get answers to just about any Pennsylvania Department of Revenue customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Pennsylvania Department of Revenue Customer Service Contacts

There are of course other ways to contact Pennsylvania Department of Revenue customer service besides the phone. Below we list the best ones, by medium.

Pennsylvania Department of Revenue Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Pennsylvania Department of Revenue customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pennsylvania Department of Revenue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pennsylvania Department of Revenue agent. This phone number is Pennsylvania Department of Revenue's best phone number because 7,560 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 717-787-8201 include and other customer service issues. Rather than trying to call Pennsylvania Department of Revenue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Pennsylvania Department of Revenue has 2 phone numbers. It's not always clear what is the best way to talk to Pennsylvania Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pennsylvania Department of Revenue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pennsylvania Department of Revenue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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