Patriot-News Harrisburg Customer Service

Phone Number & Contact Info

Patriot-News Harrisburg's Best Phone Number

800-692-7207
Toll-free·Calls Customer Service·Most popular Patriot-News Harrisburg number
Q:

How do I talk to a live human at Patriot-News Harrisburg?

A:Press 0 or wait on the line
Q:

Does Patriot-News Harrisburg offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-5pm CST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

Patriot-News Harrisburg Customer Phone Numbers

Corporate Offices

717-255-8150
Mon-Fri 6am-5pm CST · Calling this Patriot-News Harrisburg number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Patriot-News Harrisburg phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 or wait on the line
Below are some clips we've found from Patriot-News Harrisburg's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hello. And please listen carefully as our menu options may changed. Calls are recorded for quality assurance. We're very excited to tell you about special promotion for select callers. This will only take a moment. By answering just a few questions, we will find out if this offer is right for you. Are you or someone in your household fifty years of age or older?
Press one for yes if you or someone in your household is fifty years of age or older.
Otherwise, press pound.
Again, press one now if you or someone in your household is fifty years Thank you for calling."
Excerpt from a call with Patriot-News Harrisburg
Thursday, February 1, 2024 7:56 PM

What are the hours and when should I call?

Patriot-News Harrisburg operates the call center for this 800-692-7207 phone number Mon-Fri 6am-5pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Patriot-News Harrisburg phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Patriot-News Harrisburg staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Patriot-News Harrisburg is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Patriot-News Harrisburg

In summation, the best day to call Patriot-News Harrisburg is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Patriot-News Harrisburg staffs the call center well on Wednesday.

Why Customers Call Patriot-News Harrisburg

If you have time to do a bit of reading before you call Patriot-News Harrisburg, we recommend you read over some of our problem-specific articles.

What are the subscription rates for the Patriot-News Harrisburg?

The subscription rates for the Patriot-News Harrisburg vary depending on the chosen package. We offer digital-only subscriptions starting at $9.99 per month, granting access to our digital content, including articles, videos, and e-editions. For those seeking premium benefits, our print and digital package starts as low as $19.99 a month, offering the convenience of online access along with a printed copy delivered to your doorstep. Additionally, we provide options for Sunday-only delivery, with rates starting at $10.99 per month. These subscription rates provide access to comprehensive local news coverage, in-depth reporting, and engaging content. To obtain more detailed pricing information or explore our different subscription options, please visit our subscription page or contact our customer service department.

What is the delivery schedule for the Patriot-News Harrisburg?

The delivery schedule for the Patriot-News Harrisburg varies depending on the type of subscription and the area of residence. For daily home delivery, the paper is typically delivered every morning between 6:00 AM and 7:00 AM from Monday to Saturday, and between 7:00 AM and 8:00 AM on Sundays. However, delivery times may slightly differ depending on the subscriber's location. Subscribers can also opt for digital-only subscriptions, which provide access to the e-edition available online 24/7. In the case of any disruption in delivery, the newspaper ensures prompt response and immediate delivery adjustment. For specific information about the delivery schedule in your area, please contact our customer service department via phone or email, which is available on our website.

What is the billing cycle for subscription payments to the Patriot-News Harrisburg?

The billing cycle for subscription payments to the Patriot-News Harrisburg is on a monthly basis. Subscribers will be billed every month for their subscription to the newspaper. The exact date of billing may vary depending on the start date of the subscription. It is recommended to check the billing statement or contact customer service for specific information regarding the billing cycle and payment dates. Subscribers can choose different payment methods, such as credit card or direct debit, to conveniently pay for their subscriptions each month. Any changes or updates to the billing cycle will be communicated in advance to ensure subscribers are informed and have a seamless payment experience.

Top Patriot-News Harrisburg customer service problems

Click the link above to get answers to just about any Patriot-News Harrisburg customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Patriot-News Harrisburg, and their purpose. Are any of these similar to the reason you are trying to call?
Newspaper subscription issue: "What I'm going through right now is trying to figure out how to get my newspaper back, and they sent me here to you."
- From a call lasting 15m 42s , Jan 4, 2024 7:50 PM

More Patriot-News Harrisburg Customer Service Contacts

There are of course other ways to contact Patriot-News Harrisburg customer service besides the phone. Below we list the best ones, by medium.

Patriot-News Harrisburg Customer Email Addresses

listen@pennlive.com - Customer Service
Use this address to email customer service for help
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Patriot-News Harrisburg will reply our your email.

Conclusion and closing notes

This is Patriot-News Harrisburg's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Patriot-News Harrisburg agent. This phone number is Patriot-News Harrisburg's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-692-7207 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Patriot-News Harrisburg first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Patriot-News Harrisburg has 2 phone numbers. It's not always clear what is the best way to talk to Patriot-News Harrisburg representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Patriot-News Harrisburg. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Patriot-News Harrisburg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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