How do I dispute a transaction on my account?
Asked a year ago
If you need to dispute a transaction on your account, the first step is to contact our customer service team. They will guide you through the process of submitting a dispute form and providing any necessary documentation to support your claim. It's important to act quickly, as there are time limits for disputing transactions. Our team will investigate the transaction and work towards a resolution that is fair to you as the customer. Keep a record of all communications and paperwork related to the dispute to ensure the process goes smoothly.
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