PNY Technologies Customer Service

Phone Number & Contact Info

PNY Technologies's Best Phone Number

973-515-9700
Calls Customer Service·Most popular PNY Technologies number
Q:

How do I talk to a live human at PNY Technologies?

A:Press 0
Q:

Does PNY Technologies offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this PNY Technologies phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

PNY Technologies operates the call center for this 973-515-9700 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PNY Technologies phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PNY Technologies staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call PNY Technologies is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call PNY Technologies

In summation, the best day to call PNY Technologies is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PNY Technologies staffs the call center well on Wednesday.

Why Customers Call PNY Technologies

If you have time to do a bit of reading before you call PNY Technologies, we recommend you read over some of our problem-specific articles.

Do PNY Technologies products come with a warranty?

Yes, all PNY Technologies products come with a warranty. We stand behind the quality and reliability of our products. The length and details of the warranty may vary depending on the specific product. However, rest assured that our warranty covers any defects in materials or workmanship during normal use. If you encounter any issues with your PNY product that is covered by the warranty, we will repair or replace it free of charge. Please note that the warranty does not cover any damage caused by misuse, accidents, or unauthorized modifications. To avail of the warranty service, simply contact our customer support team, and they will guide you through the process.

Are PNY Technologies products compatible with Windows 10?

Yes, PNY Technologies products are compatible with Windows 10. As a leading manufacturer of technology products, we ensure that our vast range of products, including memory modules, graphics cards, and USB drives, are fully compatible with the latest Windows operating system. Our products are designed to meet the specifications and requirements set by Microsoft, guaranteeing seamless integration with Windows 10. Whether you are upgrading or purchasing new hardware, you can trust PNY Technologies to provide products that are optimized for Windows 10. It is essential to check the product specifications and system requirements before making a purchase, as some advanced features may require specific hardware configurations. Please refer to our product documentation or contact our customer support for further assistance with compatibility queries.

What is the return policy for PNY Technologies products?

PNY Technologies offers a hassle-free return policy for all their products. Customers can return items within 30 days from the date of purchase, provided they are unopened, unused, and in their original packaging. The return process requires a proof of purchase, such as a receipt or order confirmation. For products purchased directly from PNY's website, returns can be initiated online through their customer support portal. However, items bought from authorized retailers must be returned to the original seller. Once the return is received and approved, PNY will issue a refund in the original form of payment. It is important to note that shipping costs are non-refundable, and customers are responsible for return shipping expenses unless the product is defective. For any further assistance or queries regarding returns, PNY's customer support team is readily available to provide prompt solutions.

Top PNY Technologies customer service problems

Click the link above to get answers to just about any PNY Technologies customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More PNY Technologies Customer Service Contacts

There are of course other ways to contact PNY Technologies customer service besides the phone. Below we list the best ones, by medium.

PNY Technologies Customer Email Addresses

technical@pny.com - Technical Support
This is for Nvidia Quadro-based video cards. May not work for other things.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and PNY Technologies will reply our your email.

PNY Technologies Customer Help Desk / Web Support

www3.pny.com - Customer Service
Online customer service support
As a last, sometimes only, resort- PNY Technologies customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is PNY Technologies's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PNY Technologies agent. This phone number is PNY Technologies's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 973-515-9700 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call PNY Technologies first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, PNY Technologies has 1 phone number. It's not always clear what is the best way to talk to PNY Technologies representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PNY Technologies. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PNY Technologies. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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