PC World Phone Number

Call PC World customer service faster with GetHuman

800-234-3498
Customer service
Current Wait: 8 mins (2m avg)
Hours: Mon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm EST; best time to call: 9:30am
Get to a live person fastest: Just wait through the message and someone picks up
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Reasons customers like you called recently

I bought a laptop through PC world and I haven't got it yet I have it ordered number an...
I bought a laptop through PC world and I haven't got it yet they're saying the store sh...
I believe PCWorld has scammed me into thinking I was buying McAfee LiveSafe **** for...
Leonard Hall**** Plank Lane*Leigh*WN* *QA**PC World*Unit **Parsonage Retail Park*Leigh...
i bought a new laptop from your Halifax branch and i am entitled for a HP*cash back vou...
I received an email from PC World Geek Squad saying that they are charging my bank acco...
Right I bought a geobook * which is only **gb , I want to know if I can add more storag...
Need to change shipping address
I keep getting billed on Aug *st and I want to cancel my subscription! I tried to acce...
hi, I've completely had enough of my MacBook Pro and Apple Music and want to get rid of...
Want to unsubscribe from PCWorld magazine. *acct *******z xxxxxxxxxxxxxx vvvvvvvvvvvvvv...
On Dec. *, ****, I tried to order ThunderDrive during a promotion by PCWorld. I was una...
I tried ordering a ThunderDrive cloud service for $**.** Lifetime subscription on Dec...
I have some flashing band (stripes) going up and down while gaming on my monitors, i du...
I was gifted a chromebook laptop by my grandparents as an exam present in **** and I ha...
See more recent reasons for calling

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Our Editor's Notes on PC World's Phone-Based Customer Care

PC World is a computer magazine that has been in publication since 1983. It began as a print publication but has been an exclusively digital magazine since 2013. As one of the oldest magazines of its type, it isn't surprising that PC World gets a lot of requests for customer service.

Why Do People Call PC World Customer Support?

People call PC World customer service for a range of reasons, including:

  • Ordering a new subscription
  • Changing or canceling a subscription
  • Troubleshooting or technical support
  • Billing inquiries

If you need to get in contact with PC World about advertising or an editorial matter, send an email through one of the designated email addresses listed on PC World's site. The customer service number appears to be for subscribers and subscription matters only.

Best Practices for Calling PC World Customer Service

There are several things that you can do to help ensure that your call to PC World customer service is handled in a professional manner:

  • Before calling, make sure that you have any relevant documentation in front of you. This might include order confirmations, billing statements from your debit or credit card company, or correspondence between you and PC World regarding your case.
  • If you are calling for troubleshooting or technical support, be near your computer or device so that you and the customer service representative can work together to discover the problem.
  • Have pen and paper handy so that you can take notes during your call. Accurate call notes can be very helpful during follow-ups with PC World customer support.

How do Consumers Feel About Calling PC World Customer Service?

There does not appear to be any pattern of complaints about PC World's customer service online or in the news media. It would appear, then, that subscribers are generally happy with the level of customer support they receive.

What Kind of Issues can PC World Customer Service Representative Resolve?

A PC World customer support agent can handle most issues, particularly since PC World is strictly a digital product. Customer service representatives can assist with new subscriptions, change or cancel a subscription, address billing issues and provide technical support.

What Can't Be Resolved With a Call to PC World Customer Service?

If you are having a problem accessing PC World through a computer, mobile device or a browser app, keep in mind that a customer service representative may be able to suggest a workaround but may not be able to completely resolve an incompatibility with your hardware or software.

If the incompatibility can't be resolved, you may have to access your subscription through a different device or cancel your subscription altogether.

What Should You Do If You Have an Unsuccessful Call with PC World?

If you hang up after a call with PC World and feel as though your questions were not answered or your concerns were not resolved, don't fret. You may still have a shot at achieving a resolution.

  • First, review the notes you took during your call. You may be able to identify areas of misunderstanding. Knowing this can help you significantly when you call back.
  • Next, call PC World customer service a second time. The next agent you speak to may be in a better position, due to training or experience, to understand your concern and address your issue.
  • If your second call doesn't get you the resolution or answers that you seek, try sending PC World an email or reaching out via one of the magazine's social media platforms. These contact methods also offer you a written transcript of your conversation, something that can be very useful

Customer Number 800-234-3498 - by the Numbers

Phone number to dial800-234-3498
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanJust wait through the message and someone picks up
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication70%
Quality of help82%
Customer votes492
Information last updatedSun Aug 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

PC World's Best Toll-Free/800 Customer Phone Number

This is PC World's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC World agent. This phone number is PC World's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-3498 include and other customer service issues. Rather than trying to call PC World first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, PC World has 1 phone number. It's not always clear what is the best way to talk to PC World representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PC World - by phone or otherwise

While 800-234-3498 is PC World's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact PC World please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PC World.

What is GetHuman's Relationship to PC World?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PC World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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PC World Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All PC World contacts
PC World Phone NumberBEST
PC World Help Desk
General customer information

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