PC World Phone Number

Calling PC World customer service faster by GetHuman

800-234-3498
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm EST; best time to call: 2:15pm
Get to a live person fastest: Just wait through the message and someone picks up
Report your PC World issue: GetHuman walks you through with our best tools, fastest contacts, reminders & follow-up!
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

Want ceramic electric hob ** plug in do you have any dont want induction
I received a spam e-mail today informing that I was charged ***.**. I do not receive an...
I have today received my new lap top - I have gone through the setting up process but i...
i have a error code coming up on my h*p laptop saying. stop code critical error died.*i...
i bought a new laptop from your Halifax branch and i am entitled for a HP*cash back vou...
how do i add printer hp envy ****
The Printer I got yesterday, does not have a power cord inbox*rang Hp they said you sup...
Purchased a subscription through a third party but don't know how to activate it
I am trying to enquire as to weather you have in stock a rtx**** asus Tuf graphics card...
I have placed an order online which consists of * items, * for collection from local st...
I received an email from PC World Geek Squad saying that they are charging my bank acco...
I received an email from "PC World GEEK SQUAD saying my bank account they were charging...
we have bought a HP Pavilion ** all in one computer we started it and the screen has fr...
A repair to a £**** TV not returned.*Via the web site the unit is logged as being deliv...
Hello, I hope that you are keeping well. **I would like to purchase a lifetime supply a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on PC World's Phone-Based Customer Care

PC World is a computer magazine that has been in publication since 1983. It began as a print publication but has been an exclusively digital magazine since 2013. As one of the oldest magazines of its type, it isn't surprising that PC World gets a lot of requests for customer service.

Why Do People Call PC World Customer Support?

People call PC World customer service for a range of reasons, including:

  • Ordering a new subscription
  • Changing or canceling a subscription
  • Troubleshooting or technical support
  • Billing inquiries

If you need to get in contact with PC World about advertising or an editorial matter, send an email through one of the designated email addresses listed on PC World's site. The customer service number appears to be for subscribers and subscription matters only.

Best Practices for Calling PC World Customer Service

There are several things that you can do to help ensure that your call to PC World customer service is handled in a professional manner:

  • Before calling, make sure that you have any relevant documentation in front of you. This might include order confirmations, billing statements from your debit or credit card company, or correspondence between you and PC World regarding your case.
  • If you are calling for troubleshooting or technical support, be near your computer or device so that you and the customer service representative can work together to discover the problem.
  • Have pen and paper handy so that you can take notes during your call. Accurate call notes can be very helpful during follow-ups with PC World customer support.

How do Consumers Feel About Calling PC World Customer Service?

There does not appear to be any pattern of complaints about PC World's customer service online or in the news media. It would appear, then, that subscribers are generally happy with the level of customer support they receive.

What Kind of Issues can PC World Customer Service Representative Resolve?

A PC World customer support agent can handle most issues, particularly since PC World is strictly a digital product. Customer service representatives can assist with new subscriptions, change or cancel a subscription, address billing issues and provide technical support.

What Can't Be Resolved With a Call to PC World Customer Service?

If you are having a problem accessing PC World through a computer, mobile device or a browser app, keep in mind that a customer service representative may be able to suggest a workaround but may not be able to completely resolve an incompatibility with your hardware or software.

If the incompatibility can't be resolved, you may have to access your subscription through a different device or cancel your subscription altogether.

What Should You Do If You Have an Unsuccessful Call with PC World?

If you hang up after a call with PC World and feel as though your questions were not answered or your concerns were not resolved, don't fret. You may still have a shot at achieving a resolution.

  • First, review the notes you took during your call. You may be able to identify areas of misunderstanding. Knowing this can help you significantly when you call back.
  • Next, call PC World customer service a second time. The next agent you speak to may be in a better position, due to training or experience, to understand your concern and address your issue.
  • If your second call doesn't get you the resolution or answers that you seek, try sending PC World an email or reaching out via one of the magazine's social media platforms. These contact methods also offer you a written transcript of your conversation, something that can be very useful

Customer Number 800-234-3498 - by the Numbers

Phone number to dial800-234-3498
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm EST
Best time to dial2:15pm
Navigate phone maze to a humanJust wait through the message and someone picks up
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication90%
Quality of help87%
Customer votes497
Information last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

PC World's Best Toll-Free/800 Customer Phone Number

This is PC World's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC World agent. This phone number is PC World's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-3498 include and other customer service issues. Rather than trying to call PC World we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, PC World has 1 phone number. It's not always clear what is the best way to talk to PC World representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PC World - by phone or otherwise

While 800-234-3498 is PC World's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other PC World customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact PC World please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PC World.

What is GetHuman's Relationship to PC World?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PC World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

PC World Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!