PC World is a computer magazine that has been in publication since 1983. It began as a print publication but has been an exclusively digital magazine since 2013. As one of the oldest magazines of its type, it isn't surprising that PC World gets a lot of requests for customer service.
Why Do People Call PC World Customer Support?
People call PC World customer service for a range of reasons, including:
If you need to get in contact with PC World about advertising or an editorial matter, send an email through one of the designated email addresses listed on PC World's site. The customer service number appears to be for subscribers and subscription matters only.
Best Practices for Calling PC World Customer Service
There are several things that you can do to help ensure that your call to PC World customer service is handled in a professional manner:
How do Consumers Feel About Calling PC World Customer Service?
There does not appear to be any pattern of complaints about PC World's customer service online or in the news media. It would appear, then, that subscribers are generally happy with the level of customer support they receive.
What Kind of Issues can PC World Customer Service Representative Resolve?
A PC World customer support agent can handle most issues, particularly since PC World is strictly a digital product. Customer service representatives can assist with new subscriptions, change or cancel a subscription, address billing issues and provide technical support.
What Can't Be Resolved With a Call to PC World Customer Service?
If you are having a problem accessing PC World through a computer, mobile device or a browser app, keep in mind that a customer service representative may be able to suggest a workaround but may not be able to completely resolve an incompatibility with your hardware or software.
If the incompatibility can't be resolved, you may have to access your subscription through a different device or cancel your subscription altogether.
What Should You Do If You Have an Unsuccessful Call with PC World?
If you hang up after a call with PC World and feel as though your questions were not answered or your concerns were not resolved, don't fret. You may still have a shot at achieving a resolution.
This is PC World's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC World agent. This phone number is PC World's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-3498 include and other customer service issues. Rather than trying to call PC World we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, PC World has 1 phone number. It's not always clear what is the best way to talk to PC World representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-234-3498 is PC World's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other PC World customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact PC World please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PC World.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PC World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.