PACCAR Inc. Customer Service

Phone Number & Contact Info

PACCAR Inc.'s Best Phone Number

425-254-4400
Calls Customer Service·Most popular PACCAR Inc. number
Q:

How do I talk to a live human at PACCAR Inc.?

A:Calling this PACCAR Inc. number should go right to a real human being.
Q:

Does PACCAR Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this PACCAR Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this PACCAR Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this PACCAR Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

PACCAR Inc. operates the call center for this 425-254-4400 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PACCAR Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PACCAR Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call PACCAR Inc. is Monday. The most busy day to call is Friday. Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call PACCAR Inc.

In summation, the best day to call PACCAR Inc. is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PACCAR Inc. staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call PACCAR Inc.

If you have time to do a bit of reading before you call PACCAR Inc., we recommend you read over some of our problem-specific articles.

What is PACCAR Inc.?

PACCAR Inc. is a global technology leader in the design, manufacturing, and distribution of high-quality commercial vehicles, including trucks, engines, and related parts. With a history spanning over a century, PACCAR is recognized for its renowned brands like Kenworth, Peterbilt, and DAF. The company boasts a strong commitment to innovation, fuel efficiency, and sustainability, consistently delivering products that meet the demanding needs of diverse markets. PACCAR's trucks have earned a reputation for their exceptional durability, reliability, and superior performance, making them a preferred choice for various industries worldwide. Complemented by an extensive network of dealers, PACCAR ensures exceptional customer support and service, further strengthening its industry position. As a leading global manufacturer, PACCAR continually strives to enhance its product offerings by leveraging cutting-edge technology and customer feedback, demonstrating its dedication to driving excellence in the commercial vehicle industry.

Where is PACCAR Inc. headquartered?

PACCAR Inc. is headquartered in Bellevue, Washington. Located in the Pacific Northwest region of the United States, Bellevue serves as the central hub for PACCAR's global operations. The company's corporate headquarters is situated in a modern facility that houses various departments, including executive leadership, finance, human resources, marketing, and research and development. Bellevue offers a strategic location, providing proximity to major transportation routes and access to a diverse talent pool and advanced technological resources. PACCAR's presence in this vibrant city reflects its commitment to innovation, customer support, and the relentless pursuit of excellence in the design, manufacturing, and distribution of high-quality commercial vehicles and related services worldwide.

Is PACCAR Inc. a Fortune 500 company?

Yes, PACCAR Inc. is a Fortune 500 company. With its headquarters in Bellevue, Washington, PACCAR is a global technology leader in the design, manufacture, and distribution of high-quality trucks and advanced diesel engines. It is listed on the New York Stock Exchange under the ticker symbol PCAR and has been part of the Fortune 500 list since 2002. PACCAR's inclusion in this prestigious ranking demonstrates its financial strength, market influence, and overall business success. PACCAR focuses on providing innovative transportation solutions to its customers, while maintaining a commitment to sustainability and corporate social responsibility. With a strong presence in North America, Europe, and other international markets, PACCAR continues to thrive as a Fortune 500 company.

Top PACCAR Inc. customer service problems

Click the link above to get answers to just about any PACCAR Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call PACCAR Inc. is extracted from issues that customers have reported to GetHuman.
PACCAR Inc. issues reported to GetHuman

Conclusion and closing notes

This is PACCAR Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PACCAR Inc. agent. This phone number is PACCAR Inc.'s best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 425-254-4400 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call PACCAR Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PACCAR Inc. has 1 phone number. It's not always clear what is the best way to talk to PACCAR Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PACCAR Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PACCAR Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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