How do I talk to a live human at Oxford Health Plans?
A:Press 1, say "something else", then "benefits". For Provider's Service Department.Our free phone can also navigate phone menus to get a live human at Oxford Health Plans for you.
Q:
Does Oxford Health Plans offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Wednesday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 20 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
Toll-free · Mon-Fri 8am-5pm EST · BA's and brokers should use this number for a group health plan · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Oxford Health Plans below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Oxford Health Plans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, say "something else", then "benefits". For Provider's Service Department.
What are the hours and when should I call?
Oxford Health Plans operates the call center for this 800-666-1353 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Oxford Health Plans call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oxford Health Plans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oxford Health Plans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oxford Health Plans is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Oxford Health Plans is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Oxford Health Plans number, but it is also the day with the shortest hold times.
Why Customers Call Oxford Health Plans
If you have time to do a bit of reading before you call Oxford Health Plans, we recommend you read over some of our problem-specific articles.
Oxford Health Plans provides comprehensive coverage for a wide range of healthcare services. Our plans include coverage for doctor visits, hospital stays, prescription medications, and preventive care. Additionally, we cover mental health services, maternity care, and specialist consultations. Oxford Health Plans offers access to a vast network of providers, ensuring members have choices and convenience when seeking healthcare services. Our plans also include emergency care coverage, rehabilitation services, and diagnostic tests. We prioritize preventive care and offer coverage for routine screenings, vaccinations, and wellness programs. To find detailed information about the specific coverage available, we encourage members to review their plan documents or contact our customer service team for personalized assistance.
Oxford Health Plans offers a range of health insurance plans to cater to varying needs. These include individual and family plans, Medicare Advantage plans, and small and large group plans. Individual and family plans are designed for those not covered by employer-based insurance and provide options for essential health benefits. Medicare Advantage plans are specifically tailored for eligible individuals seeking additional coverage beyond traditional Medicare. Small and large group plans are offered to businesses seeking comprehensive health benefits for their employees. These plans offer various coverage levels and options, including HMO, PPO, and EPO networks. Each plan is structured to accommodate different healthcare and budget requirements, ensuring individuals and businesses can find suitable coverage options with Oxford Health Plans.
Yes, Oxford Health Plans offers coverage for mental health services. Their comprehensive health insurance plans include coverage for mental health and substance abuse disorders. This coverage includes outpatient therapy sessions, inpatient treatment, and medication management for mental health conditions. Additionally, Oxford Health Plans provides access to a network of mental health professionals, including psychologists, psychiatrists, and licensed therapists. Members can choose from a wide range of providers to meet their specific mental health needs. Oxford Health Plans recognizes the importance of mental health and is committed to providing accessible and high-quality care to its members.
Click the link above to get answers to just about any Oxford Health Plans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Oxford Health Plans is extracted from issues that customers have reported to GetHuman.
This is Oxford Health Plans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oxford Health Plans agent. This phone number is Oxford Health Plans's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-666-1353 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Oxford Health Plans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oxford Health Plans has 3 phone numbers. It's not always clear what is the best way to talk to Oxford Health Plans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oxford Health Plans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oxford Health Plans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.