How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Oregon Health Plan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Oregon Health Plan number should go right to a real human being
Below are some clips we've found from Oregon Health Plan's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"You have reached the Oregon Department of Human Services.
For English, press one.
For quality or training purposes, we may record or listen to your call.
If you know your nine digit case number, please enter it now followed by the pound sign."
Excerpt from a call with Oregon Health Plan
Friday, January 12, 2024 5:25 PM
In fact, much of this information on this page is superfluous because this Oregon Health Plan phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Oregon Health Plan operates the call center for this 800-699-9075 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 488 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oregon Health Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oregon Health Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oregon Health Plan is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 488 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Oregon Health Plan is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Oregon Health Plan number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Oregon Health Plan number?
Below is a sample of recent calls to Oregon Health Plan, and their purpose. Are any of these similar to the reason you are trying to call?
Insurance renewal inquiry: "I believe I'm up for renewal, and I can't afford to lose my coverage."
- From a call lasting 15m 42s , Jan 12, 2024 5:25 PM
Conclusion and closing notes
This is Oregon Health Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oregon Health Plan agent. This phone number is Oregon Health Plan's best phone number because 2,928 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-699-9075 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Oregon Health Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oregon Health Plan has 1 phone number. It's not always clear what is the best way to talk to Oregon Health Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oregon Health Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oregon Health Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.