Optus World - Optus Shop Customer Service

Phone Number & Contact Info

Optus World - Optus Shop's Best Phone Number

13 3999
Calls Customer Service·Most popular Optus World - Optus Shop numberCall now

How do I talk to a live human at Optus World - Optus Shop?

A:Direct number to avoid IVR

Does Optus World - Optus Shop offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Optus World - Optus Shop phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct number to avoid IVR

What are the hours and when should I call?

Optus World - Optus Shop operates the call center for this 13 3999 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Optus World - Optus Shop phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Optus World - Optus Shop staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Optus World - Optus Shop is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Optus World - Optus Shop

In summation, the best day to call Optus World - Optus Shop is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Optus World - Optus Shop staffs the call center well on Thursday.

Why Customers Call Optus World - Optus Shop

If you have time to do a bit of reading before you call Optus World - Optus Shop, we recommend you read over some of our problem-specific articles.

What are the operating hours of Optus World - Optus Shop?

The operating hours of Optus World - Optus Shop may vary based on the location. Typically, our stores are open from 9:00 AM to 5:30 PM, Monday to Friday. Some stores may have extended hours on Thursdays, staying open until 9:00 PM. On Saturdays, our stores operate from 9:00 AM to 5:00 PM, while on Sundays, they are usually closed. However, we recommend checking the specific store's page on our website or contacting them directly for accurate and up-to-date information regarding their operating hours.

Where is the nearest Optus World - Optus Shop located?

The nearest Optus World - Optus Shop can be found by visiting our website or using our store locator tool. Simply input your current location, and the tool will generate a list of the closest Optus shops in your area. Our stores are conveniently located in various shopping centers and high-traffic areas to ensure easy accessibility for our customers. We strive to bring our services closer to you, so whether you're at home or on the go, there is always a nearby Optus World - Optus Shop ready to assist you with all your telecommunications needs. Visit our website or contact our customer service for further assistance or specific directions to your nearest Optus World - Optus Shop.

What is the return and refund policy at Optus World - Optus Shop?

Our return and refund policy at Optus World - Optus Shop ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 14 days, provided it is in its original condition and packaging. We offer a full refund or exchange for the returned product. To initiate a return, simply bring the item, along with your proof of purchase, to any Optus World - Optus Shop location. Our helpful and knowledgeable staff members will assist you in processing the return and ensuring a smooth experience. Please note that certain products, such as mobile phones, have specific return conditions which may include a restocking fee or deduction based on usage. For any further inquiries regarding our return and refund policy, feel free to contact our customer service team, who will be more than happy to assist you. At Optus World - Optus Shop, customer satisfaction is our top priority.

Top Optus World - Optus Shop customer service problems

Click the link above to get answers to just about any Optus World - Optus Shop customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Optus World - Optus Shop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus World - Optus Shop agent. This phone number is Optus World - Optus Shop's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 3999 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Optus World - Optus Shop first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Optus World - Optus Shop has 1 phone number. It's not always clear what is the best way to talk to Optus World - Optus Shop representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Optus World - Optus Shop. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Optus World - Optus Shop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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