Opodo Customer Service

Phone Number & Contact Info

Opodo's Best Phone Number

+44 20 7660 8892
Calls Customer Service·Most popular Opodo number

How do I talk to a live human at Opodo?

A:Just wait

Does Opodo offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

Opodo Customer Phone Numbers

Customer Service

+33 1 70 91 75 75
24 hours, 7 days · Just wait ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Opodo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait

What are the hours and when should I call?

Opodo operates the call center for this +44 20 7660 8892 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,196 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Opodo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Opodo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Opodo is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 1,196 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Opodo

In summation, the best day to call Opodo is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Opodo staffs the call center well on Monday.

Why Customers Call Opodo

If you have time to do a bit of reading before you call Opodo, we recommend you read over some of our problem-specific articles.

What is the Opodo cancellation policy?

Opodo's cancellation policy provides flexibility for customers. If you need to cancel your booking, you can do so easily through your Opodo account. The refund process depends on the type of ticket or package you purchased. For flights, the cancellation fee varies depending on the airline's policy and may be non-refundable. Additionally, Opodo charges a small cancellation service fee. With regards to hotels, cancellation policies vary by property and can be found in the booking confirmation email or on the Opodo website. It's important to note that some bookings may be non-refundable or have specific cancellation requirements. We recommend reviewing the terms and conditions for each booking carefully. Opodo strives to offer fair and reasonable cancellation options while ensuring a smooth experience for all customers.

What is the Opodo loyalty program?

Opodo does not currently offer a loyalty program for its customers. However, the company is dedicated to providing the best prices and deals on flights, hotels, and holiday packages. Opodo aims to reward its customers with competitive prices, exceptional service, and a user-friendly experience. By continually optimizing their online platform, Opodo ensures a seamless booking process for all travel needs. They pride themselves on their extensive selection of flights and hotels from trusted providers worldwide. While there is no specific loyalty program, customers can always rely on Opodo to offer the best travel options at the most affordable prices to make their experience memorable and enjoyable.

What payment methods are accepted on Opodo?

Opodo accepts various payment methods to provide convenient and secure transactions for its customers. Customers can make payments using major credit cards such as Visa, Mastercard, American Express, Diners Club and Discover. Additionally, they also accept payments through PayPal, allowing users to link their bank accounts or use their PayPal balance for seamless transactions. Opodo understands the importance of security, so they employ the latest encryption technology to safeguard customers' payment details. Furthermore, customers may also have the option to pay using Opodo's own branded credit card, providing potential benefits and rewards for frequent travelers. With this wide range of payment options, Opodo ensures flexibility and ease in making reservations and purchases, enhancing the overall booking experience for their customers.

Top Opodo customer service problems

Click the link above to get answers to just about any Opodo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Opodo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Opodo agent. This phone number is Opodo's best phone number because 7,176 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 20 7660 8892 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Opodo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Opodo has 2 phone numbers. It's not always clear what is the best way to talk to Opodo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Opodo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Opodo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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