Omaha Public Power District Customer Service

Phone Number & Contact Info

Omaha Public Power District's Best Phone Number

Toll-free·Calls Customer Service·Most popular Omaha Public Power District number

How do I talk to a live human at Omaha Public Power District?

A:Press 1 at 1st, then 0 at the 2nd prompt.

Does Omaha Public Power District offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-5pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Omaha Public Power District phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at 1st, then 0 at the 2nd prompt.

What are the hours and when should I call?

Omaha Public Power District operates the call center for this 877-536-4131 phone number Mon-Fri 7am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Omaha Public Power District phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Omaha Public Power District staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Omaha Public Power District is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Omaha Public Power District

In summation, the best day to call Omaha Public Power District is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Omaha Public Power District staffs the call center well on Wednesday.

Why Customers Call Omaha Public Power District

If you have time to do a bit of reading before you call Omaha Public Power District, we recommend you read over some of our problem-specific articles.

What is Omaha Public Power District (OPPD)?

Omaha Public Power District (OPPD) is a publicly owned electric utility serving the greater Omaha metropolitan area. Established in 1946, OPPD is committed to providing reliable, affordable, and environmentally responsible electricity to over 370,000 customers. As a customer-focused utility, OPPD offers a wide range of services including energy delivery, power generation, and energy efficiency programs. OPPD continually invests in modernizing its infrastructure to ensure a reliable power supply for residential, commercial, and industrial customers. Additionally, OPPD actively promotes renewable energy sources and has implemented numerous initiatives to reduce its carbon footprint. With a commitment to sustainability and customer satisfaction, OPPD plays a vital role in powering the community and driving economic growth in the region.

How do I report a power outage?

To report a power outage to Omaha Public Power District, you can contact our customer service team through various methods such as phone, email, or online. Our representatives will be able to assist you in documenting the outage and dispatching a crew to address the issue. It is essential to provide your account information, address, and any details about the outage to help expedite the restoration process. We recommend reaching out as soon as possible to ensure timely assistance.

Top Omaha Public Power District customer service problems

Click the link above to get answers to just about any Omaha Public Power District customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Omaha Public Power District's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Omaha Public Power District agent. This phone number is Omaha Public Power District's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-536-4131 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Omaha Public Power District first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Omaha Public Power District has 1 phone number. It's not always clear what is the best way to talk to Omaha Public Power District representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Omaha Public Power District. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Omaha Public Power District. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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