Olympus Customer Service

Phone Number & Contact Info

Olympus's Best Phone Number

Toll-free·Calls Customer Service·Most popular Olympus number

How do I talk to a live human at Olympus?

A:Press 1 for English, then hold on the line for a representative.

Does Olympus offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-2pm EST. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Olympus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then hold on the line for a representative.
Here is how our research team describes the way the Olympus phone system greets you: Please hold on the line for the next representative.
Below are some clips we've found from Olympus's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"OM Digital Solutions customer service. If you would like to proceed in English, please press one. Then the of Deutsch contact"
Excerpt from a call with Olympus
Thursday, May 23, 2024 4:31 PM

What are the hours and when should I call?

Olympus operates the call center for this 800-622-6372 phone number Mon-Fri 6am-2pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Olympus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Olympus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Olympus is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Olympus

In summation, the best day to call Olympus is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Olympus staffs the call center well on Thursday.

Why Customers Call Olympus

If you have time to do a bit of reading before you call Olympus, we recommend you read over some of our problem-specific articles.

What is Mount Olympus Water?

Mount Olympus Water is a premium bottled water brand sourced from the pristine springs of Mount Olympus, known for its exceptional quality and pure taste. It is carefully filtered to remove impurities while preserving the natural minerals, resulting in a refreshing and crisp drinking experience. Mount Olympus Water is committed to providing customers with the highest quality water that not only hydrates but also nourishes the body. Our brand ethos revolves around sustainability, as we take great care to ensure that the entire production process minimizes environmental impact. From the moment it is sourced to the moment it reaches your hands, every aspect of Mount Olympus Water embodies purity, health, and sustainability.

Are Olympus cameras weatherproof or waterproof?

Yes, Olympus cameras are designed to be weatherproof. Most models feature a dustproof and splashproof construction, protecting the internal components from environmental elements such as dust, rain, and splashes. This allows users to confidently use the cameras in various weather conditions without the need for additional protective measures. While Olympus cameras offer a high degree of weather resistance, it is important to note that they are not fully waterproof. They are not intended to be submerged in water or used underwater without proper waterproof housing. However, for everyday usage and in typical weather conditions, Olympus cameras provide reliable weatherproofing to capture stunning images in various outdoor environments.

Is Mount Olympus Water purified or filtered?

Mount Olympus Water goes through a meticulous purification process to ensure the highest quality. It undergoes multiple stages of filtration to remove impurities such as sediment, chlorine, and bacteria. This includes a thorough reverse osmosis process that eliminates contaminants and leaves the water pure and refreshing. Additionally, Mount Olympus Water employs advanced carbon filters to further enhance the taste and remove any possible odors. The result is a crisp and clean water, free from impurities and pollutants. Mount Olympus Water is committed to delivering a safe and high-quality product, making it the perfect choice for hydration and refreshment.

Top Olympus customer service problems

Click the link above to get answers to just about any Olympus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Olympus, and their purpose. Are any of these similar to the reason you are trying to call?
Repair ticket inquiry: "I wanted to follow-up on contacting you regarding a repair ticket for my Olympus camera."
- From a call lasting 8m 10s , May 23, 2024 4:31 PM

More Olympus Customer Service Contacts

There are of course other ways to contact Olympus customer service besides the phone. Below we list the best ones, by medium.

Olympus Customer Service Live Chat

learnandsupport.getolympus.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Olympus provides this option.

Olympus Customer Email Addresses

camera.support.am@om-digitalsolutions.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Olympus will reply our your email.

Olympus Customer Help Desk / Web Support

learnandsupport.getolympus.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Olympus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Olympus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Olympus agent. This phone number is Olympus's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-622-6372 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Olympus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, Olympus has 1 phone number. It's not always clear what is the best way to talk to Olympus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Olympus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Olympus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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