Updated

Old Spice Customer Service

Phone Number & Contact Info

Old Spice's Best Phone Number

800-925-0633
Toll-free·Calls Customer Service·Most popular Old Spice number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Old Spice?

A:Calling this Old Spice number should go right to a real human being. You can also use our free service that can talk to Old Spice for you and report back.
Q:

Does Old Spice offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Old Spice below.

Let us call and talk to Old Spice for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Old Spice phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Old Spice number should go right to a real human being
In fact, much of this information on this page is superfluous because this Old Spice phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Old Spice operates the call center for this 800-925-0633 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Old Spice call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Old Spice phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Old Spice staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Old Spice is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Old Spice

In summation, the best day to call Old Spice is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Old Spice staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Old Spice

If you have time to do a bit of reading before you call Old Spice, we recommend you read over some of our problem-specific articles.

Are Old Spice products tested on animals?

No, Old Spice products are not tested on animals. We are committed to the ethical treatment of animals and do not conduct any animal testing during the production or development of our products. We strive to ensure the safety and quality of our products by utilizing alternative testing methods, such as in vitro testing and computer modeling, that do not involve animals. Old Spice values the well-being of both humans and animals, and we are proud to be a cruelty-free brand. You can use our products with confidence, knowing that no animal testing is involved in their creation.

Are Old Spice products available internationally?

Yes, Old Spice products are available internationally. Old Spice has expanded its global reach and can be found in numerous countries worldwide. The brand strives to cater to the grooming needs of men across different regions, allowing them to experience the iconic scents and reliable quality that Old Spice is renowned for. Whether you are in North America, Europe, Asia, or other continents, you can likely find Old Spice products in local stores or online platforms. The company's international availability reflects its commitment to providing men everywhere with the opportunity to enjoy the confidence and freshness that come with using Old Spice grooming essentials.

What are the ingredients used in Old Spice products?

Old Spice products contain a carefully curated blend of high-quality ingredients. While specific ingredients may vary depending on the product, our formulas often include elements like water, fragrance, surfactants, emulsifiers, moisturizers, preservatives, and various active ingredients. We prioritize using safe and effective components that meet regulatory standards. Our fragrances are a combination of natural and synthetic ingredients, creating the unique scents that Old Spice is known for. All ingredients are thoroughly tested to ensure product quality and customer satisfaction. For a detailed list of ingredients, please refer to the product packaging or our website, where you can find specific information about each individual product.

Top Old Spice customer service problems

Click the link above to get answers to just about any Old Spice customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Old Spice Customer Service Contacts

There are of course other ways to contact Old Spice customer service besides the phone. Below we list the best ones, by medium.

Old Spice Customer Help Desk / Web Support

pg.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Old Spice customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Old Spice's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Spice agent. This phone number is Old Spice's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-925-0633 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Old Spice first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Old Spice has 1 phone number. It's not always clear what is the best way to talk to Old Spice representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Old Spice. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Old Spice. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Old Spice Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated