Ohio Department of Taxation Customer Service

Phone Number & Contact Info

Ohio Department of Taxation's Best Phone Number

800-282-1780
Toll-free·Calls Income Taxpayer Assistance·Most popular Ohio Department of Taxation number
Q:

How do I talk to a live human at Ohio Department of Taxation?

A:Press 9 then enter social security number
Q:

Does Ohio Department of Taxation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

Ohio Department of Taxation Customer Phone Numbers

Income Tax Refund Hotline

888-405-4089
Toll-free · 24 hours, 7 days · Press 9 then enter social security number ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ohio Department of Taxation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 9 then enter social security number

What are the hours and when should I call?

Ohio Department of Taxation operates the call center for this 800-282-1780 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 625 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ohio Department of Taxation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ohio Department of Taxation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ohio Department of Taxation is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 625 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Ohio Department of Taxation

In summation, the best day to call Ohio Department of Taxation is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ohio Department of Taxation staffs the call center well on Monday.

Why Customers Call Ohio Department of Taxation

If you have time to do a bit of reading before you call Ohio Department of Taxation, we recommend you read over some of our problem-specific articles.

How Do I Check the Status of My Refund with the Ohio Department of Taxation?

Check on the status of your Ohio state tax refund by calling the Ohio Department of Taxation during regular business hours, using the department's website, or downloading the state's official app.

What deductions and credits are available for Ohio state taxes?

The Ohio Department of Taxation offers various deductions and credits to help taxpayers reduce their state tax liabilities. Deductions available include the Ohio personal exemption, medical savings account deductions, and contributions to the Ohio CollegeAdvantage 529 Savings Plan. For credits, Ohio offers the Earned Income Credit, which benefits low-income individuals and families, and the Ohio Resident Credit, which helps taxpayers avoid double taxation on income earned in another state. Additional credits are available for residential energy-efficient improvements, contributions to political campaigns, and rehabilitation of historic buildings. The Ohio Department of Taxation also provides credits for various business-related activities, such as the Job Creation Tax Credit and the Motion Picture Tax Credit. These deductions and credits can significantly reduce an individual or business's tax burden while promoting economic growth and investment within the state. For more detailed information, taxpayers can consult the Ohio Department of Taxation's official website or contact their customer service.

Are there any free filing options available for Ohio state taxes?

Yes, Ohio offers free filing options for state taxes. The Ohio Department of Taxation provides an online platform called Ohio I-File, which allows eligible taxpayers to electronically file their state taxes for free. Ohio I-File is user-friendly and offers step-by-step guidance throughout the filing process. It is available to both resident and non-resident taxpayers who meet certain criteria. Additionally, the department partners with various IRS Free File vendors, such as TurboTax and H&R Block, to offer free state tax filing options to eligible taxpayers. These partnerships allow taxpayers to e-file their federal and Ohio state taxes at no cost through the vendor's website. The Ohio Department of Taxation encourages taxpayers to explore these free filing options to save time and money while ensuring accurate and timely tax filing.

Top Ohio Department of Taxation customer service problems

Click the link above to get answers to just about any Ohio Department of Taxation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Ohio Department of Taxation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ohio Department of Taxation agent. This phone number is Ohio Department of Taxation's best phone number because 3,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-282-1780 include and other customer service issues. Rather than trying to call Ohio Department of Taxation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ohio Department of Taxation has 2 phone numbers. It's not always clear what is the best way to talk to Ohio Department of Taxation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ohio Department of Taxation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ohio Department of Taxation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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