Nikon Phone Number

Calling Nikon customer service faster by GetHuman

800-645-6687
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 9am-8pm EST; best time to call: 9am
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Reasons customers like you called recently

I have a Nikon **** and it isn’t turning on. I have tried charging as well as turning o...
Hi I have a Nikon CoolPix L*** and I am looking for a lense compatible to it.
My Nikond**** dslr cemara there are lots of problem under warranty so contact me please...
I would like to know if refurbished cameras and lenses are reliable. I have to save pen...
I have my Nikon D*** view finder broken.
Unable to upgrade firmware for Coolpx ***
We tried to Nikon Mirrorless cameras today but Nikon refuses to ship to our address. A...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Nikon's Phone-Based Customer Care

Nikon is an international electronics company that is particularly well-known in the United States for its cameras and accessories. As one of the most successful imaging equipment businesses in the world, it isn't surprising that Nikon gets a lot of requests for customer service.

Why Do People Call Nikon Customer Support?

People call Nikon customer support for a range of reasons, including:

  • Questions about products
  • Placing, changing or canceling an order
  • Technical support
  • Troubleshooting
  • Billing inquiries

Best Practices for Calling Nikon Customer Service

There are several things that you can do to help ensure that your call to Nikon is handled quickly and efficiently:

  • Make sure you are calling during business hours, which are 9 AM to 8 PM Eastern time, Monday through Friday.
  • Have relevant documentation handy when calling. This might include invoices, order statements, billing statements, product serial numbers or
  • You'll need to have your product available if you are calling for technical support
  • Make sure that you have some way of taking notes during your call.

How do Consumers Feel About Calling Nikon Customer Service?

From a review of online sources, it appears as though consumers are generally satisfied with Nikon's phone-based customer service. There are no detectable complaint patterns that might indicate poor customer support.

What Kind of Issues can a Nikon Customer Service Representative Resolve?

A Nikon customer service representative can resolve many issues and answer questions about products, assist with ordering or returning products, providing information about getting a product repaired, troubleshooting products and assisting with billing issues.

What Can't Be Resolved With a Call to Nikon Customer Service?

Nikon representatives may be able to help troubleshoot a device and identify whether it is actually defective or whether it is incompatible with other devices. Defective products will have to be returned to Nikon or an authorized repair center.

Product incompatibilities are another matter. The customer service representative may be able to suggest a workaround, but it is ultimately your responsibility to address incompatibilities with third-party products. This may mean replacing the products that you are trying to pair with Nikon cameras or accessories.

What Should You Do If You Have an Unsuccessful Call with Nikon?

If your call to Nikon does not go the way you wanted it to, don't fret. You may still have options for getting your questions answered or your issue resolved.

First, review the notes that you took during your first call to Nikon customer service. You might identify an area of miscommunication or misunderstanding that affected the quality of your call. Knowing what happened during that conversation can be helpful when you contact Nikon a second time.

Next, call Nikon back. The next agent you speak to may have more education or experience and thus be able to understand your issue or question and provide an acceptable resolution. When you get connected to a new representative, politely explain that this is your second attempt to resolve the issue by phone and explain what went wrong. Then, tell the agent what resolution you'd like him or her to offer you.

If your second call doesn't resolve your issue, try getting in touch another way. Nikon offers email-based customer service and has a presence on most social media platforms. Either of these options will provide you with a transcript of your conversation with Nikon, which can be helpful if you have to escalate your case.

Another option for those who purchased their Nikon product through a third-party retailer is to approach the retailer and ask for help. The retailer may be willing to advocate for you with Nikon or attempt to resolve the problem on their own as a goodwill gesture.

Customer Number 800-645-6687 - by the Numbers

Phone number to dial800-645-6687
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-8pm EST
Best time to dial9am
Navigate phone maze to a humanPress 1 immediately, then 1 then 4
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication75%
Quality of help89%
Customer votes569
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Nikon's Best Toll-Free/800 Customer Phone Number

This is Nikon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nikon agent. This phone number is Nikon's Best Phone Number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-645-6687 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Nikon we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Nikon has 1 phone number. It's not always clear what is the best way to talk to Nikon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nikon - by phone or otherwise

While 800-645-6687 is Nikon's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Nikon customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Nikon please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nikon.

What is GetHuman's Relationship to Nikon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nikon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Nikon Contact Info

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