New Jersey Motor Vehicle Commission (DMV/RMV) Phone Number

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Customer service
  • Calls New Jersey Motor Vehicle Commission (DMV/RMV)'s Customer Service department
  • The average hold time is 4m
  • The current wait is approximately 6m
  • Hours are Mon-Fri 8am-4:30pm. Sat 8am-3pm EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live New Jersey Motor Vehicle Commission (DMV/RMV) agent: Do not press or say anything OR Press 1, then 0

Calling New Jersey Motor Vehicle Commission (DMV/RMV) Customer Care at 609-292-6500

Sep 22, 2023

Calling the New Jersey Motor Vehicle Commission is a straightforward experience meant to be as user-friendly as possible. Upon calling, you're first taken to the automated system and asked to state why you're calling. The system will pick up on any noise that you might make, so it's important to speak clearly when stating your reason for calling.

I said I was an out-of-state driver, and the system then provided some basic information about what out-of-state drivers need to do to get a New Jersey license, including how long I had to get a new license (60 days). The information wasn't quite enough for me, so I asked if I could speak with an agent.

When I did, the system said it would connect me with an agent, and I had two options. I could either ask for a callback or choose to wait on hold for the next available agent. I opted to wait and was placed on hold. I discovered during the holding time that the system will ask you every minute if you're certain that you want to continue holding. Each time, it will interrupt the hold music and allow you to request a callback.

After about four of these instances, I was connected with a customer service representative, who asked how she could assist me. I told her that from the phone system, I had learned how much time I had to get my new New Jersey license, but I wanted to know what documents I needed to bring to get my license.

She explained that documentation is established via a point system in New Jersey, and I would need six points to establish my identity. She said that my birth certificate or passport would be worth four points, and I could fulfill the other two points by submitting secondary documents, such as an ATM card, out-of-state driver's license or a health insurance card. I'd also need a document establishing my residence in New Jersey, such as my apartment lease or utility bill.

I asked what the fee would be, and she said that the fee was $24 for a new license. She also added that my current license needed to be valid when I got my new license, or I'd have to take the road test along with everything else.

Overall, I thought this was a pleasant experience. The system did its job well in providing me with basic information, and the representative filled in the rest of the information to give me a complete picture of every question I needed answered. The wait time to get to a representative wasn't extensive; the representative was professional and pleasant, and I felt confident in her information. If I needed help from the New Jersey Motor Vehicle Commission, I would definitely use this phone number for assistance.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

I lost my handicapped placard and don’t know what to do to replace it. I live in New Je...
renewed my drivers license @ wayne nj.. the employee who helped me with all of the pa...
I’m calling to find information on my license far as why my car insurance quotes are s...
I purchased a boat and trailer from a person who gave me the paper work for the boat an...
I ordered a GDL license upgrade never got it
Hi*The issue is I take the knowledge yes, the first time after ** mins the computer tur...
I am trying to renew my license since today is my **st birthday so i want to get the ho...
Please, reinstate my registration i have been living in sc last ** years, lost driver l...
We never received a vehicle re -registration notice after we moved from our previous N...
I had some tickets from nyc but I was told from nj dmv to pay those tickets and get cle...
Want to know what tickets i need to pay to restore license
My drivers license is over * years expired. I am trying to get an appointment as soon a...

New Jersey Motor Vehicle Commission (DMV/RMV) Customer Phone Number 609-292-6500 - Stats

Phone number to dial609-292-6500
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-4:30pm. Sat 8am-3pm EST
Best time to dial10:15am
Average wait4 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication80%
Quality of help71%
Customer votes465
Information last updatedTue Dec 05 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

New Jersey Motor Vehicle Commission (DMV/RMV)'s Best Toll-Free/800 Customer Phone Number

This is New Jersey Motor Vehicle Commission (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Jersey Motor Vehicle Commission (DMV/RMV) agent. This phone number is New Jersey Motor Vehicle Commission (DMV/RMV)'s Best Phone Number because 2,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 609-292-6500 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call New Jersey Motor Vehicle Commission (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New Jersey Motor Vehicle Commission (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to New Jersey Motor Vehicle Commission (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to New Jersey Motor Vehicle Commission (DMV/RMV)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like New Jersey Motor Vehicle Commission (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with New Jersey Motor Vehicle Commission (DMV/RMV), including their website / help desk. Visit our New Jersey Motor Vehicle Commission (DMV/RMV) Customer Service page for more information.
New Jersey Motor Vehicle Commission (DMV/RMV) Customer Service

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