Neato.com Phone Number

Calling Neato.com customer service faster by GetHuman

800-984-9800
Customer service
Current Wait: 5 mins (2m avg)
Hours: Mon-Fri 8:30am-6pm EST; best time to call: 2pm
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Reasons customers like you called recently

neato keeps telling me to turn the switch to on - when it is already on!
neato keeps telling me to turn the switch to on when it already is on
Robot setup will not go any farther then naming robot. Almost like WiFi can’t be found?
I had the Neato * for * year. All of a sudden it is not traveling on the carpet that i...
Our XV signature pro has been acting up. It was short running cycles so we changed the...
I still haven't received a reply on how to fix my neato vacuum. Would someone please h...
I dumped my dirt bin and replaced, but now my vacuum keeps beeping and telling me to pl...
See more recent reasons for calling

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Customer Number 800-984-9800 - by the Numbers

Phone number to dial800-984-9800
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-6pm EST
Best time to dial2pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsemail, phone, chat
Quality of communication78%
Quality of help82%
Customer votes619
Information last updatedSat Jun 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Neato.com's Best Toll-Free/800 Customer Phone Number

This is Neato.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Neato.com agent. This phone number is Neato.com's Best Phone Number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-984-9800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Neato.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or phone or chat. In total, Neato.com has 1 phone number. It's not always clear what is the best way to talk to Neato.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Neato.com - by phone or otherwise

While 800-984-9800 is Neato.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via customercare@neatorobotics.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Neato.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Neato.com.

What is GetHuman's Relationship to Neato.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Neato.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Sony Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Sony or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Neato.com Contact Info

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