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Neato Robotics Customer Service

Phone Number & Contact Info

Neato Robotics's Best Phone Number

877-296-3286
Toll-free·Calls Customer Service·Most popular Neato Robotics number
Q:

How do I talk to a live human at Neato Robotics?

A:Calling this Neato Robotics number should go right to a real human being
Q:

Does Neato Robotics offer 24 hour customer service?

A:Not at this number; hours here are 9am-5pm EST. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Neato Robotics Customer Phone Numbers

Corporate Offices

800-984-9800
Toll-free · Mon-Fri 8:30am-6pm EST · Calling this Neato Robotics number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Neato Robotics phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Neato Robotics number should go right to a real human being
In fact, much of this information on this page is superfluous because this Neato Robotics phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Neato Robotics operates the call center for this 877-296-3286 phone number 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Neato Robotics phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Neato Robotics staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Neato Robotics is Sunday. The most busy day to call is Tuesday, which averages 300% more phone calls by comparison. Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Neato Robotics

In summation, the best day to call Neato Robotics is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

More Neato Robotics Customer Service Contacts

There are of course other ways to contact Neato Robotics customer service besides the phone. Below we list the best ones, by medium.

Neato Robotics Customer Service Live Chat

neatorobotics.com - Customer Service
They make it very hard to spot, but if you scroll all the way down to the very very bottom right corner of the page, you can click on an orange oval button that says Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Neato Robotics provides this option.

Neato Robotics Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Neato Robotics will reply our your email.

Conclusion and closing notes

This is Neato Robotics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Neato Robotics agent. This phone number is Neato Robotics's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-296-3286 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Neato Robotics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email. In total, Neato Robotics has 2 phone numbers. It's not always clear what is the best way to talk to Neato Robotics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Neato Robotics. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Neato Robotics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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