Navient Customer Service Phone Number 800-533-9334 - Info & Statistics
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When it asks for a pin type in 56650. You will wait a second and it will tell you it's invalid and then transfer you to someone in the call center in Pennsylvania.
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Information last updated
Wed Dec 12 2018 09:00:00 GMT+0000 (UTC)
Navient's 800-533-9334 Customer Service Number
This Navient phone number is ranked #4 out of 7 because 44,220 Navient customers tried our tools and information and gave us feedback after they called. The reason customers call 800-533-9334 is to reach the Navient Customer Service department for problems like Overcharged, Renegotiate repayments, Request tax form, Make a payment. As far as we can tell, Navient has call center locations in Indiana or Ohio or Delaware and you can call during their open hours 9am-7pm EST. Navient has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 800-533-9334 and ways to call or contact Navient with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Navient at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Navient Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Navient's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Navient's phone numbers against each other.
Contacting Navient in General
While 800-533-9334 is Navient's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-472-5543 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Navient help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Navient.