National City Mortgage Customer Service

Phone Number & Contact Info

National City Mortgage's Best Phone Number

800-822-5626
Toll-free·Calls Customer Service·Most popular National City Mortgage number
Q:

How do I talk to a live human at National City Mortgage?

A:Just wait and don't do anything.
Q:

Does National City Mortgage offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this National City Mortgage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait and don't do anything.
Below are some clips we've found from National City Mortgage's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling PNC. Your call may be recorded for quality assurance purposes. So we can access your account securely, please say or enter your PNC mortgage loan number or your Social Security number."
Excerpt from a call with National City Mortgage
Tuesday, January 2, 2024 4:22 PM

What are the hours and when should I call?

National City Mortgage operates the call center for this 800-822-5626 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National City Mortgage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National City Mortgage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call National City Mortgage is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call National City Mortgage

In summation, the best day to call National City Mortgage is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this National City Mortgage number, but it is also the day with the shortest hold times.

Why Customers Call National City Mortgage

If you have time to do a bit of reading before you call National City Mortgage, we recommend you read over some of our problem-specific articles.

What are the eligibility requirements for a National City Mortgage?

The eligibility requirements for a National City Mortgage are designed to ensure that applicants meet the necessary criteria to be approved for a mortgage. To be eligible for a National City Mortgage, applicants must have a stable and verifiable source of income, a good credit history, and a down payment. They typically require a minimum credit score, which may vary depending on the type of mortgage being sought. Additionally, applicants will need to provide documentation, such as bank statements, pay stubs, and tax returns, to verify their income and financial standing. National City Mortgage also considers factors like debt-to-income ratio, employment history, and the property being purchased. Meeting these requirements demonstrates the financial stability and ability to repay the mortgage, increasing the chances of approval.

What is the interest rate for National City Mortgages?

National City Mortgage offers a range of mortgage products with varying interest rates. The specific interest rate for National City Mortgages depends on a variety of factors, including the type of mortgage, the loan term, the borrower's creditworthiness, and the current market conditions. We strive to provide competitive interest rates to our customers, ensuring affordability and flexibility. To obtain the most accurate and up-to-date information regarding interest rates for National City Mortgages, we recommend reaching out to one of our knowledgeable loan officers or visiting our website. Our team is committed to assisting you in finding the best mortgage solution that matches your unique needs and financial goals.

What types of mortgages does National City offer?

National City Mortgage offers a variety of mortgage options to cater to the diverse needs of their customers. They provide conventional fixed-rate mortgages, adjustable-rate mortgages (ARMs), jumbo loans, and government-backed loans such as FHA and VA loans. With conventional fixed-rate mortgages, borrowers enjoy a consistent interest rate and predictable monthly payments throughout the loan term. ARMs offer lower initial interest rates that adjust periodically based on market conditions. Jumbo loans are available for higher loan amounts. Additionally, National City Mortgage facilitates government-backed loans like FHA loans for those with lower credit scores and VA loans for veterans and active-duty military personnel. By offering these different mortgage types, National City aims to assist a broad range of homebuyers in achieving their homeownership dreams.

Top National City Mortgage customer service problems

Click the link above to get answers to just about any National City Mortgage customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More National City Mortgage Customer Service Contacts

There are of course other ways to contact National City Mortgage customer service besides the phone. Below we list the best ones, by medium.

National City Mortgage Customer Help Desk / Web Support

pncmortgage.com - Customer Service
Online customer service support
As a last, sometimes only, resort- National City Mortgage customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is National City Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National City Mortgage agent. This phone number is National City Mortgage's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-822-5626 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call National City Mortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, National City Mortgage has 1 phone number. It's not always clear what is the best way to talk to National City Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National City Mortgage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National City Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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