NY Life Benefit Services Customer Service

Phone Number & Contact Info

NY Life Benefit Services's Best Phone Number

718-286-1100
Calls Customer Service·Most popular NY Life Benefit Services number
Q:

How do I talk to a live human at NY Life Benefit Services?

A:Calling this NY Life Benefit Services number should go right to a real human being
Q:

Does NY Life Benefit Services offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NY Life Benefit Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this NY Life Benefit Services number should go right to a real human being
In fact, much of this information on this page is superfluous because this NY Life Benefit Services phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

NY Life Benefit Services operates the call center for this 718-286-1100 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NY Life Benefit Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NY Life Benefit Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NY Life Benefit Services is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call NY Life Benefit Services

In summation, the best day to call NY Life Benefit Services is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NY Life Benefit Services staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call NY Life Benefit Services

If you have time to do a bit of reading before you call NY Life Benefit Services, we recommend you read over some of our problem-specific articles.

What is NY Life Benefit Services?

NY Life Benefit Services is a subsidiary of New York Life Insurance Company, offering comprehensive employee benefits solutions. As a leading provider in the industry, NY Life Benefit Services specializes in administering and managing benefits programs for businesses of all sizes. Our expertise lies in designing customized packages that meet the unique needs of companies and their employees. We offer a wide range of benefits, including health insurance, retirement plans, flexible spending accounts, and more. With our advanced technology and exceptional customer service, we ensure seamless administration and provide employees with easy access to their benefits. NY Life Benefit Services strives to simplify the complexities of benefits administration, allowing employers to focus on their core business while providing their employees with competitive benefits packages.

What types of benefits does NY Life Benefit Services offer?

NY Life Benefit Services offers a wide range of benefits to help individuals and businesses meet their financial goals. Our comprehensive offerings include life and disability insurance, retirement plans, and employee benefits solutions. With our life insurance options, individuals can protect their loved ones financially in case of any unfortunate event. Our disability insurance helps individuals maintain their income and financial stability during a period of disability. We also provide retirement plans, such as 401(k) and pension plans, to help individuals secure a comfortable future. For businesses, we offer employee benefits programs that include health insurance, dental and vision coverage, and flexible spending accounts. With our diversified portfolio of benefits, clients can trust NY Life Benefit Services to address their financial needs and ensure peace of mind.

Top NY Life Benefit Services customer service problems

Click the link above to get answers to just about any NY Life Benefit Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is NY Life Benefit Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NY Life Benefit Services agent. This phone number is NY Life Benefit Services's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 718-286-1100 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call NY Life Benefit Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NY Life Benefit Services has 1 phone number. It's not always clear what is the best way to talk to NY Life Benefit Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NY Life Benefit Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NY Life Benefit Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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