NBA League Pass Broadband Customer Service

Phone Number & Contact Info

NBA League Pass Broadband's Best Phone Number

844-622-8550
Toll-free·Calls Customer Service·Most popular NBA League Pass Broadband number
Q:

How do I talk to a live human at NBA League Pass Broadband?

A:Press 1 then 0
Q:

Does NBA League Pass Broadband offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-11pm, Sat-Sun 11am-11pm EST. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NBA League Pass Broadband phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 0
Below are some clips we've found from NBA League Pass Broadband's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling NBA support. Your call may be monitored for quality and training purposes. Please take time to explore our help center at support dot watch dot n b a dot com. For current NBA League Pass or NBA TV subscribers in the US, press one. You're interested in how to subscribe in the US, press to allow us to assist you, please indicate where you purchased your subscription."
Excerpt from a call with NBA League Pass Broadband
Monday, February 26, 2024 1:33 AM

The first phone menu

"Thank you for calling NVA support. Your call may be monitored for quality and training purposes. Please take time to explore our help center at support dot watch dot n v a dot com. To repeat this menu, press nine.
For current NDA lead pass or NDA TV subscribers in the US, press one.
If you're interested in how to subscribe in the US, press two."
Excerpt from a call with NBA League Pass Broadband
Tuesday, April 2, 2024 10:34 PM

After you press 3

"If you are a fan the NBA support team can answer your questions about the NBA. Com website and the official NBA apps. To contact the NBA organization's fan relations office, please visit contact dot n b a dot com slash contact n v a.
To get connected to NVA support specialist, press one.
To repeat this information, press nine."
Excerpt from a call with NBA League Pass Broadband
Thursday, February 1, 2024 12:34 AM

What are the hours and when should I call?

NBA League Pass Broadband operates the call center for this 844-622-8550 phone number Mon-Fri 6am-11pm, Sat-Sun 11am-11pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 135 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NBA League Pass Broadband phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NBA League Pass Broadband staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NBA League Pass Broadband is Friday. The most busy day to call is Tuesday, which averages 250% more phone calls by comparison. Again, this is based on a sample of 135 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call NBA League Pass Broadband

In summation, the best day to call NBA League Pass Broadband is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this NBA League Pass Broadband number, but it is also the day with the shortest hold times.

Why Customers Call NBA League Pass Broadband

If you have time to do a bit of reading before you call NBA League Pass Broadband, we recommend you read over some of our problem-specific articles.

What is NBA League Pass Broadband?

NBA League Pass Broadband is a digital service that allows basketball fans to watch live and on-demand NBA games on their internet-connected devices. It provides a premium streaming experience to subscribers by granting access to games from all 30 NBA teams, including regular-season and playoff matches. With NBA League Pass Broadband, fans can enjoy high-quality video streaming, multiple camera angles, and an array of interactive features like live stats, highlights, and replays. This service offers flexibility, allowing viewers to catch games whenever and wherever they want, ensuring they never miss a moment of the action from their favorite teams and players. NBA League Pass Broadband is the ultimate solution for avid basketball enthusiasts seeking an immersive and convenient viewing experience.

Is there a free trial available for NBA League Pass Broadband?

Yes, NBA League Pass Broadband does offer a free trial for new subscribers. The free trial allows users to experience the features and content offered by League Pass Broadband before committing to a subscription. However, it's important to note that the availability of free trials may vary depending on your location and specific promotional periods. During the free trial, you will have access to live games, replays, highlights, and various on-demand content. To access the free trial, simply sign up on the NBA League Pass Broadband website or any other authorized platforms. Keep in mind that certain restrictions may apply, and after the trial period ends, a paid subscription will be required to continue accessing NBA League Pass Broadband.

How much does NBA League Pass Broadband cost?

The cost of NBA League Pass Broadband varies depending on the subscription plan chosen. A variety of plans are available to cater to different needs. The standard annual subscription, which includes all teams and regular-season games, is typically priced at $199.99. Alternatively, fans can opt for a monthly plan priced at $28.99, providing flexibility for shorter durations. There is also the Team Pass option, allowing subscribers to follow a single team's games throughout the season, which costs $119.99 annually. These prices are subject to change and can be affected by any ongoing promotions or special offers. To obtain the most up-to-date pricing information, please refer to the NBA League Pass Broadband website.

Top NBA League Pass Broadband customer service problems

Click the link above to get answers to just about any NBA League Pass Broadband customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to NBA League Pass Broadband, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with account access: "I can't figure out my password and I need help logging in on my TV."
- From a call lasting 10m 38s , Mar 5, 2024 11:20 PM
Issue accessing League Pass: "I'm trying to watch the Knicks against the Pacers, and it's not allowing me to watch it."
- From a call lasting 18m 39s , Feb 2, 2024 1:35 AM
Technical issue with game playback: "When I press on the game, it starts to play live and then it stops, showing only the two logos on the screen."
- From a call lasting 16m 2s , Feb 1, 2024 12:34 AM

More NBA League Pass Broadband Customer Service Contacts

There are of course other ways to contact NBA League Pass Broadband customer service besides the phone. Below we list the best ones, by medium.

NBA League Pass Broadband Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, NBA League Pass Broadband provides this option.

NBA League Pass Broadband Customer Help Desk / Web Support

leaguepasssupport.nba.com - Customer Service
Online customer service support
As a last, sometimes only, resort- NBA League Pass Broadband customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is NBA League Pass Broadband's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NBA League Pass Broadband agent. This phone number is NBA League Pass Broadband's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-622-8550 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call NBA League Pass Broadband first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, NBA League Pass Broadband has 1 phone number. It's not always clear what is the best way to talk to NBA League Pass Broadband representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NBA League Pass Broadband. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NBA League Pass Broadband. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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