Moneygram Customer Service

Contact Moneygram & solve common issues

Use Moneygram's Phone Number

Moneygram's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Moneygram. Below you will also find the phone and non-phone-based contact information we've gathered.

Moneygram: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Moneygram.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Moneygram customer support problems.

Contacting Moneygram customer support

Below you can compare and contrast the 4 ways to contact Moneygram by looking at which ones are the fastest and which ones other customers recommend the most for solving Moneygram customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Moneygram across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-666-3947
Customer Service
38 mins852
800-926-9400
Fraud Detection
24 mins186
800-922-7146
Fraud Detection
19 mins1480
Online Help at moneygram.com
Customer Service
< 2 hrs1589

Recent reasons customers contacted Moneygram:

My case number is ********
Money transfer is pending
I was due * refunds, I have only received * just like to know where the other one is.
Just sent some cash to Jamaica and it was cancelled, can you please tell me what went wrong
Just sent some cash to Jamaica and it was cancelled
Replacement Money Order request has been completed but I have not received anything in...
I want to know what is receiver wallet number *Please email me the answer
This transaction was completed in-store and certain functionality is unavailable online...
I want to know if I have been blocked from receiving money at money gram
I want to know if am being blocked from receiving money at money gram
Having issues picking up money from MoneyGram
CAN I change receiver name?
I will like to update my correct information on my demographic
My mom send money from KSA thru moneygram last october **, **** direct to my bank accou...

Help me with my issue

Does GetHuman work with Moneygram?

GetHuman does not work with Moneygram's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Moneygram at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Moneygram's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Moneygram at a Glance

Moneygram has no chat option
Moneygram has no customer email
Moneygram has 1 help forum
Moneygram has no twitter handle
Moneygram has no facebook page
Contact information overview

Answered on this page:

How Do You Track a Transfer with Moneygram?
What countries can I send money to using Moneygram?
What Do I Do If I'm Having Trouble Receiving a Payment on Moneygram?
Can I cancel a Moneygram transfer?
What currencies can I send and receive through Moneygram?
Is it possible to request a refund for a Moneygram transfer?
What if I enter incorrect recipient details for a Moneygram transfer?
Solutions to common issues

Contacting Other Companies

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