How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Monarch Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
What are the hours and when should I call?
Monarch Airlines operates the call center for this 08719 40 50 40 phone number Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Monarch Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Monarch Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Monarch Airlines is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Monarch Airlines
In summation, the best day to call Monarch Airlines is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Monarch Airlines staffs the call center well on Tuesday.
Why Customers Call Monarch Airlines
If you have time to do a bit of reading before you call Monarch Airlines, we recommend you read over some of our problem-specific articles.
Monarch Airlines' baggage policy allows passengers to bring one piece of cabin baggage weighing up to 10kg, with maximum dimensions of 56cm x 40cm x 25cm. Additionally, passengers can bring a small personal item, such as a laptop bag or handbag. For checked baggage, the allowance varies based on the fare type and destination. Economy passengers typically have a 20kg checked baggage allowance, which can be increased at an additional cost. Some fares include a larger baggage allowance or provide flexibility to choose the desired checked baggage weight. To avoid any fees, it is recommended to pre-book excess baggage or pay for additional weight in advance. Please note that certain items are restricted or prohibited in both cabin and checked baggage, so it is advised to review the airline's guidelines before packing.
Monarch Airlines' cancellation policy allows passengers to modify or cancel their bookings, subject to terms and conditions. If cancellation occurs within 24 hours of booking, Monarch Airlines provides a full refund, excluding any admin fees. However, beyond this period, cancellation fees are imposed, varying based on the fare type and timing. For flights canceled less than 2 days prior to departure, a 100% charge is applicable. Changes to flight times or dates are also subject to fees, starting from a specified amount and increasing closer to the departure date. To cancel or make modifications, passengers can use Monarch Airlines' online platform or contact their customer service team. It is advised to review the specific fare rules for accurate cancellation details based on individual bookings.
Monarch Airlines welcomes children and infants on board, ensuring a safe and comfortable journey for all passengers. For infants aged up to 2 years, they will be classified as lap infants and travel on an adult passenger's lap. There is a minimal fee for this service. Alternatively, parents can choose to purchase a separate seat for their infant, utilizing an FAA-approved car seat. For children aged 2 to 11 years old, they are considered as children, occupying their own seat. Monarch Airlines provides age-appropriate entertainment and meals for young passengers, making their flight enjoyable. Unaccompanied minors aged 5 to 11 years can travel solo with the airline's supervision service, available for an additional charge. Detailed guidelines on traveling with children can be found on Monarch Airlines' website or by contacting their customer support team.
Click the link above to get answers to just about any Monarch Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Monarch Airlines is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Monarch Airlines will reply our your email.
Monarch Airlines Customer Service on X (formerly Twitter)
Monarch Airlines, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Monarch Airlines customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Monarch Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Monarch Airlines agent. This phone number is Monarch Airlines's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 08719 40 50 40 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Monarch Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or email or web. In total, Monarch Airlines has 3 phone numbers. It's not always clear what is the best way to talk to Monarch Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Monarch Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Monarch Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.