A:Don't press anything, just wait on the line.Our free phone can also navigate phone menus to get a live human at Midas for you.
Q:
Does Midas offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Midas below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Midas phone number to document the phone system.
Here is how our research team describes the way the Midas phone system greets you: Hello, and thank you for calling Midas Consumer Relations. Your call is very important to us and will be answered by the next available agent. Please be patient until an agent is available to assist you with your concern.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just wait on the line.
What are the hours and when should I call?
Midas operates the call center for this 800-621-8545 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 130 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Midas call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Midas phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Midas staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Midas is Sunday.The most busy day to call is Monday, which averages 175% more phone calls by comparison.Again, this is based on a sample of 130 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Midas is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Midas staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Midas
If you have time to do a bit of reading before you call Midas, we recommend you read over some of our problem-specific articles.
Yes, Midas technicians are highly certified and experienced in their field. We pride ourselves on having a team of skilled professionals dedicated to providing exceptional service to our customers. All our technicians undergo rigorous training and earn various certifications to ensure they meet the highest industry standards. With years of hands-on experience, they possess the knowledge and expertise to handle any automotive issue efficiently and effectively. Whether it's routine maintenance, repairs, or complex diagnostics, our certified technicians have the expertise and skills to get the job done right. At Midas, we prioritize quality and customer satisfaction, and our certified technicians play a vital role in delivering reliable and trustworthy service to all our valued customers.
Midas is a renowned provider of comprehensive automotive services. With expertise in vehicle maintenance, repair, and diagnostics, Midas ensures optimal performance and safety for your vehicle. Their services encompass essential areas like oil changes, tire rotations, and brake inspections to keep your car running smoothly. Midas also specializes in exhaust system repairs, including mufflers and catalytic converters, ensuring effective emission control. Moreover, their skilled technicians offer thorough engine diagnostics to identify and resolve issues efficiently. Midas is your go-to destination for steering, suspension, and alignment services, ensuring a comfortable and safe ride. They handle battery replacements, electrical system repairs, and offer transmission maintenance to keep your vehicle reliable. Midas is committed to delivering exceptional customer service, ensuring your complete satisfaction with their comprehensive range of automotive services.
At Midas, we strive to provide convenience and flexibility for our customers. We accept various payment options to accommodate diverse preferences. You can easily pay for our services using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we accept cash payments for those who prefer to pay in person. For added convenience, we also accept contactless mobile payments through services like Apple Pay and Google Pay. Regardless of the payment method you choose, our aim is to make the transaction process seamless, ensuring that you can focus on your automotive needs.
Click the link above to get answers to just about any Midas customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Midas, and their purpose. Are any of these similar to the reason you are trying to call?
Car not fixed properly: "I spent over three thousand dollars at Midas, and my car is still not fixed."
- From a call lasting 6m 56s , Mar 19, 2024 4:58 PM
Dispute over service and charges: "They charged me $2300, I want my money back, they didn't fix my car."
- From a call lasting 4m 51s , Mar 19, 2024 4:51 PM
Refund request for alignment: "I was told I would get the alignment for free with the coupon, but I was charged for it on my invoice."
- From a call lasting 8m 30s , Feb 15, 2024 1:11 PM
Information about why customers call Midas is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Midas customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Midas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Midas agent. This phone number is Midas's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-621-8545 include and other customer service issues. Rather than trying to call Midas first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Midas has 1 phone number. It's not always clear what is the best way to talk to Midas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Midas. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Midas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.