A:Calling this Micros number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Micros for you.
Q:
Does Micros offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Micros below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Micros phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Micros number should go right to a real human being
Below are some clips we've found from Micros's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Oracle Global support.
Your call may be recorded or monitored for quality purposes.
Please note we may use information collected from this call as best specified in our publicly available privacy policy."
Excerpt from a call with Micros
Friday, July 19, 2024 5:14 AM
In fact, much of this information on this page is superfluous because this Micros phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Micros operates the call center for this 800-937-2211 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 131 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Micros call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Micros phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Micros staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Micros is Monday.The most busy day to call is Wednesday, which averages 180% more phone calls by comparison.Again, this is based on a sample of 131 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Micros is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Micros staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Micros
If you have time to do a bit of reading before you call Micros, we recommend you read over some of our problem-specific articles.
Micros is a cutting-edge technology solution developed for businesses in various industries. Designed to streamline operations and enhance overall efficiency, Micros is a robust software platform that covers a wide range of functions such as point-of-sale (POS) systems, inventory management, customer relationship management (CRM), and more. It enables businesses to automate tasks, manage transactions, track inventory, generate reports, and provide exceptional customer experiences. Micros can be easily customized and tailored to meet the specific needs of businesses in sectors like hospitality, retail, and entertainment. With its user-friendly interface and advanced features, Micros empowers businesses to optimize operations, increase productivity, and drive profitability.
Yes, Micros is available for both iOS and Android devices. The mobile application of Micros is designed to be compatible with both operating systems, ensuring that users using iOS or Android platforms can access and utilize the features of Micros. Whether you use an iPhone, iPad, or an Android smartphone or tablet, you can download and install the Micros app from the respective app stores. By making it available on both platforms, Micros allows a wider range of users to enjoy its functionality and benefits regardless of their preferred device. This accessibility ensures that users can manage their tasks, access information, and perform various functions seamlessly, enhancing their overall experience with Micros.
The cost of Micros varies depending on several factors, such as the specific product or service chosen and the needs of the business. Micros offers a range of solutions tailored to various industries, including hospitality, retail, and foodservice. Pricing structures can be customized based on the size and requirements of the business, making it difficult to provide an exact cost. To get an accurate pricing estimate, it is recommended to contact Micros directly or request a quote. Micros strives to offer competitive pricing and works with businesses to find the most suitable solution within their budget constraints.
Click the link above to get answers to just about any Micros customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Micros is extracted from issues that customers have reported to GetHuman.
This is Micros's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Micros agent. This phone number is Micros's best phone number because 1,824 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-2211 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Micros first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Micros has 1 phone number. It's not always clear what is the best way to talk to Micros representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Micros. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Micros. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.