MetLife Customer Service Phone Number

800-438-6388
Hold time now: 41 mins (avg 30)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular MetLife phone number (it's ranked #3). Most customers call 800-842-9368 for support: Click here for best option

Other customers got on the phone recently because:

I would like to know if I am able to borrow from my basic life insurance provided by my...
I received a bill for account * ********** for $**.**. If I remember correctly, this is...
I need to change my insurance policy to my new married name.
I am a provider who has been unable to get in contact with a live person. After searchi...
i was a met life car insurance customer for * years . the value of my car decreased eve...
Disability Claim Verification
I need information about Scheduled Personal Property
I'm fixing to have surgery and I have some questions please
NEED CHANGE OF BENEFICIARY FORMS FOR METROPOLITAN LIFE INS CO POLICY
call anna on my phone number is ***********
I have an annuity purchased by Nationwide Mutual Insurance on my name Rudolfo Pacheco T...
i need a copy of my metlife direct deposit slip. for a home equity loan i am trying to...
NAME: DOLORES DRYDEN* FORMER US SHOE EMPLOYEE*I RECIEIVE MY PENSIONS VIA DIRECT DEPOSTI...
Talk to a person. Need help with policy surrender.

Help me with my issue

MetLife Customer Service Phone Number 800-438-6388 - Info & Statistics

Phone number to dial800-438-6388
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-10pm, Sat 6am-6pm EST
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait30
Current wait41
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication87%
Quality of help88%
Customer votes667
Best phone number800-842-9368
Information last updatedThu Jan 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

MetLife's 800-438-6388 Customer Service Number

This MetLife phone number is ranked #3 out of 6 because 12,750 MetLife customers tried our tools and information and gave us feedback after they called. The reason customers call 800-438-6388 is to reach the MetLife Customer Service department for problems like Policy cancelled, Billing inquiries, Claims, Find a provider. As far as we can tell, MetLife has call center locations in null and you can call during their open hours Mon-Fri 6am-10pm, Sat 6am-6pm EST. MetLife has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-438-6388 and ways to call or contact MetLife with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling MetLife

Calling MetLife at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from MetLife Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with MetLife's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting MetLife in General

While 800-438-6388 is MetLife's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-842-9368 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach MetLife help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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