ADT Phone Number

Call ADT customer service faster with GetHuman

  • Calls ADT's Customer Service department
  • The average hold time is 33m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Cancel service, Technical support, Update account information, Refund, and Start service.
  • Reach a live ADT agent: Press 5 at the first menu, then press 5 again, press 5 again.
  • What you hear when you call: To start new service for your home, press 1. For your business, press 2. For scheduled installation, press 3. If you're already a customer, press 4.

Reasons customers like you called recently

Alarm went off by my mistake. ADT reported to fire department before checking with us.
Alarm is beeping on key pad. Where is the battery?????
Haven’t had service since end of august it’s been cancelled
I’ve been charged twice * days with no explanation. Additionally my control center has...
I cancelled my service but just received an email that my bill is due.
I want a price for installing * security cameras on my house-
We are supposed to be on auto pay for ADT. We had received notice of payment needed las...
Being bill for a period service was canceled
i have three camaras on your new system one of the has cloud on the lens what can i do
The installation of my camera system has never been completed
I am opening a new business, Estheri's Beauty Supply, in Friendswood, Texas, and have a...
Contract No. ********I have an ADT monitored alarm but I intend to switch by landline t...
Can an exit account change the name to a different person to continue the account at th...
Need to change sensor names on ADT Control panel!
I want to cancel my service

ADT Customer Phone Number 800-280-6946 - Stats

Phone number to dial800-280-6946
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait33 minutes
Current wait33 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter, web, email, chat
Quality of communication90%
Quality of help70%
Customer votes327
Information last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

ADT's Best Toll-Free/800 Customer Phone Number

This is ADT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ADT agent. This phone number is ADT's Best Phone Number because 17,166 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-280-6946 include Cancel service, Technical support, Update account information, Refund, Start service and other customer service issues. Rather than trying to call ADT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web or email or chat. In total, ADT has 7 phone numbers. It's not always clear what is the best way to talk to ADT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ADT - by phone or otherwise

While 800-280-6946 is ADT's best toll-free number, there are 11 total ways to get in touch with them. The next best way to talk to their customer support team , according to other ADT customers, is by calling their 800-716-3640 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 800-716-3640 for Technical Support. If you think this information is inaccurate or know of other ways to contact ADT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ADT.

What is GetHuman's Relationship to ADT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ADT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with ADT, including live chat and email and their website / help desk and their Twitter handle. Visit our ADT Customer Service page for more information.
ADT Customer Service

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