ADT Phone Number

Calling ADT customer service faster by GetHuman

800-280-6946
Customer service
855-229-9607
New customers
Current Wait: 39 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel serviceTechnical supportUpdate account informationRefundStart serviceA different issue
Get to a live person fastest: Press 1 then 2 then 1

Reasons customers like you called recently

Can't remember password to log into my adt app
15h ago
Can't remember my password to log in my adt app. My name is John Hughes phone number...
15h ago
To whom it may concern:*I have an alarm system installed by ADT. My home was previously...
5d ago
Questions about packages
6d ago
system installed **-*, have been trying to get it working since **-**. Can not hear ala...
9d ago
Yesterday I had a routine inspection from one of your engineers. I note in my email th...
13d ago
No one ever called me back. Get human does not work. Lame
14d ago
A smoke alarm has gone off * times in the last ** minutes. We need it silenced. Ther...
14d ago
Can I talk to someone???
20d ago
I need a representative to come to my house this Friday. We are having issues with our...
21d ago
I need the code * stop the tbl light on my key pad n the blue light flashing
a mo ago
I have a **yr old paradox alarm & my system is upset cause I replaced the battery back...
a mo ago
Alarms going off for no reason
a mo ago
on **-* you took out * **.** pmts out of my bank account. I want it corrected now
a mo ago
i received and email telling me my bill payment will be increased from $**.** to...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-280-6946 - by the Numbers

Phone number to dial
800-280-6946
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:30am
Navigate phone maze to a human
Press 1 then 2 then 1
Average wait
33
Current wait
39
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or web or email
Quality of communication
90%
Quality of help
70%
Customer votes
352
Information last updated
Fri Dec 06 2019 09:00:00 GMT+0000 (UTC)

ADT's Best Toll-Free/800 Customer Phone Number

This is ADT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ADT agent. This phone number is ADT's Best Phone Number because 17,166 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-280-6946 include Cancel service, Technical support, Update account information, Refund, Start service and other customer service issues. Rather than trying to call ADT we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or email. In total, ADT has 5 phone numbers. It's not always clear what is the best way to talk to ADT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ADT - by phone or otherwise

While 800-280-6946 is ADT's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other ADT customers, is by calling their 888-858-0822 phone number for their Deals & Packages Concierge department. Besides calling, the next favorite option for customers looking for help is via @askADT for Customer Service. If you think this information is inaccurate or know of other ways to contact ADT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ADT.

What is GetHuman's Relationship to ADT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ADT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!