ADT Phone Number

Calling ADT customer service faster by GetHuman

Customer service
New Customers
Current Wait: 47 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 2 then 1

Reasons customers like you called recently

My system is not corresponding with you. No one can come for * weeks. So not fair. Y...
i was wondering if you can connect a tv screen to outside camera
Due to Covid we have been unable to make our payments. We would like to know what we ca...
We have been an ADT customer for many years and have been very happy with the service...
How much is my bill each month?*I would like to return camera since I don"t use it, whe...
Need someone to come out and fix door alarm
Am I being monitored?
The ridiculousness of the two-factor verification is getting very frustrating. I have p...
I need to reschedule my appointment for tomorrow due to testing positive for Covid ** w...
We were billed and told our next payment is due **** and then we had an automatic withd...
My credit card was hacked and I was calling billing to talk with a human!
I need to cancel my estimate appointment for today. I need to book a new appointment fo...
Alarm service question
See more recent reasons for calling

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Customer Number 800-280-6946 - by the Numbers

Phone number to dial800-280-6946
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 then 2 then 1
Average wait
Current wait47
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web, email
Quality of communication87%
Quality of help73%
Customer votes324
Information last updatedSun Feb 28 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

ADT's Best Toll-Free/800 Customer Phone Number

This is ADT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ADT agent. This phone number is ADT's Best Phone Number because 17,166 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-280-6946 include Technical support, Refund, Start service, Update account information, Cancel service and other customer service issues. Rather than trying to call ADT we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or email. In total, ADT has 5 phone numbers. It's not always clear what is the best way to talk to ADT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ADT - by phone or otherwise

While 800-280-6946 is ADT's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other ADT customers, is by calling their 844-203-7365 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-203-7365 for New Customers. If you think this information is inaccurate or know of other ways to contact ADT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ADT.

What is GetHuman's Relationship to ADT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ADT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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