ADT Phone Number

Calling ADT customer service faster by GetHuman

Current Wait: 34 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Cancel serviceTechnical supportUpdate account informationRefundStart serviceA different issue
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Reasons customers like you called recently

I do not have access to the site
a day ago
I need someone to call me so I can make a payment please. Thank you for Your time.
a day ago
I am being billed at the wrong rate which is almost double what the sales rep initiall...
6d ago
Should I keep my interior camera on if I am in the house? My service is with ADT.
9d ago
I saw an ad where you got a free doorbell and camera if you installed the ADT security...
10d ago
need video door bell added for free
13d ago
I previously had issues with ADT customer support and was transferred to your resolutio...
13d ago
I was suppose to have a install today between **am and *am. I went to work this morning...
15d ago
I have ADT pulse and downloaded footage or something I caught on camera that I need to...
16d ago
My cell phone says system off line
17d ago
Hi there *My name is Ahmad *Forgot my adt Alam password *All system working properly *H...
18d ago
Beeping...*in front of day in date also says P* in the bottom right corner. How do I f...
18d ago
Need to sign up for alarm monitoring for * townhomes. They are all adjacent each other.
18d ago
Waiting for credit and over charged again!
21d ago
I do not remember my password. Need for reply to alarms. Please send information on h...
22d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-280-6946 - by the Numbers

Phone number to dial
800-280-6946
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:30am
Navigate phone maze to a human
Press 1 then 2 then 1
Average wait
33
Current wait
34
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or web or email
Quality of communication
85%
Quality of help
75%
Customer votes
322
Information last updated
Sat Feb 15 2020 09:00:00 GMT+0000 (UTC)

ADT's Best Toll-Free/800 Customer Phone Number

This is ADT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ADT agent. This phone number is ADT's Best Phone Number because 17,166 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-280-6946 include Cancel service, Technical support, Update account information, Refund, Start service and other customer service issues. Rather than trying to call ADT we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or email. In total, ADT has 5 phone numbers. It's not always clear what is the best way to talk to ADT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ADT - by phone or otherwise

While 800-280-6946 is ADT's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other ADT customers, is by calling their 888-858-0822 phone number for their Deals & Packages Concierge department. Besides calling, the next favorite option for customers looking for help is via @askADT for Customer Service. If you think this information is inaccurate or know of other ways to contact ADT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ADT.

What is GetHuman's Relationship to ADT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ADT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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