Mercury Insurance Group Customer Service

Phone Number & Contact Info

Mercury Insurance Group's Best Phone Number

Toll-free·Calls Customer Service·Most popular Mercury Insurance Group number

How do I talk to a live human at Mercury Insurance Group?

A:Calling this Mercury Insurance Group number should go right to a real human being

Does Mercury Insurance Group offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Mercury Insurance Group Customer Phone Numbers

Claims Department

Toll-free · 24 hours, 7 days · Calling this Mercury Insurance Group number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Mercury Insurance Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Mercury Insurance Group number should go right to a real human being
In fact, much of this information on this page is superfluous because this Mercury Insurance Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Mercury Insurance Group operates the call center for this 800-503-3724 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 248 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mercury Insurance Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mercury Insurance Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Mercury Insurance Group is Monday. The most busy day to call is Friday. Again, this is based on a sample of 248 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Mercury Insurance Group

In summation, the best day to call Mercury Insurance Group is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mercury Insurance Group staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Mercury Insurance Group

If you have time to do a bit of reading before you call Mercury Insurance Group, we recommend you read over some of our problem-specific articles.

What types of insurance does Mercury Insurance Group offer?

Mercury Insurance Group offers a diverse range of insurance products to meet various needs. Our offerings include auto insurance, ensuring comprehensive coverage for cars, motorcycles, and other vehicles. Additionally, we provide home insurance solutions to protect your house and personal belongings from unexpected events like theft or natural disasters. For those renting their homes, we offer renters insurance to safeguard personal property within rented premises. Mercury Insurance also offers umbrella coverage, providing an extra layer of liability protection that extends beyond your primary home or auto insurance policy limits. Moreover, we offer business insurance solutions to protect various types of businesses against financial losses arising from property damage, liability claims, or interruptions. With our comprehensive array of insurance products, we strive to provide our customers with peace of mind and financial security.

What discounts are available for Mercury Insurance Group policyholders?

Mercury Insurance Group policyholders are eligible for a variety of discounts to help save on their insurance premiums. These discounts include multi-policy discounts for customers who have multiple policies with Mercury, such as auto and home insurance. Good driver discounts are also offered to policyholders who have a clean driving record free of accidents and traffic violations. Additionally, policyholders can qualify for a discount if they have anti-theft devices installed in their vehicles. Mercury Insurance Group also offers discounts to students who maintain good grades, as well as discounts for drivers who complete defensive driving courses. These discounts provide opportunities for policyholders to save money while ensuring they have the coverage they need.

Does Mercury Insurance Group offer roadside assistance?

Yes, Mercury Insurance Group does offer roadside assistance. As a valued customer, you can rely on their comprehensive roadside assistance program to help you in case of a breakdown or emergency situation. This service is available 24/7 and provides aid for various scenarios such as towing, fuel delivery, jump-starts, flat tire changes, and locksmith services. Mercury Insurance Group understands that unexpected incidents can happen anytime and anywhere, so they aim to provide peace of mind and prompt assistance to their policyholders. With their roadside assistance program, you can feel confident knowing that help is just a phone call away, ensuring you can get back on the road quickly and safely.

Top Mercury Insurance Group customer service problems

Click the link above to get answers to just about any Mercury Insurance Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Mercury Insurance Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercury Insurance Group agent. This phone number is Mercury Insurance Group's best phone number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-503-3724 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Mercury Insurance Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Mercury Insurance Group has 2 phone numbers. It's not always clear what is the best way to talk to Mercury Insurance Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Mercury Insurance Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mercury Insurance Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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