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Mercury Insurance Group Customer FAQ

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What is Mercury Insurance Group's Phone Number?

The question we are asked most often is about how to talk to Mercury Insurance Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mercury Insurance Group Customer Questions

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Insurance Offerings

What types of insurance does Mercury Insurance Group offer?

Mercury Insurance Group provides a wide range of insurance products, including auto, homeowners, renters, motorcycle, and...
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Does Mercury Insurance Group offer coverage for high-risk drivers?

Mercury Insurance Group does provide auto insurance options for high-risk drivers, recognizing their specific needs. These...
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Can I bundle multiple insurance policies with Mercury Insurance Group?

Yes, Mercury Insurance Group allows bundling of various insurance policies, such as auto and home insurance. This option often...
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Are rental cars covered under my Mercury Insurance Group policy?

Coverage for rental cars under a Mercury Insurance Group policy generally depends on the specific terms of your policy. Most...
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Policy Management

Can I manage my policy online?

Mercury Insurance Group provides an online platform for policyholders to manage their insurance easily. Customers can view...
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How do I update my personal information on my policy?

To modify personal details on a Mercury Insurance Group policy, one should log into their online account for easy management....
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Can I change my coverage limits?

Yes, Mercury Insurance Group allows policyholders to change coverage limits, which are crucial for personalizing a policy...
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What is the grace period for premium payments?

Mercury Insurance usually offers a grace period for premium payments, typically lasting around ten to fifteen days after the...
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Discounts and Premiums

What discounts are available for Mercury Insurance Group policyholders?

Mercury Insurance Group provides various discounts for policyholders, such as safe driver, multi-policy, and safety feature...
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What factors affect my insurance premium with Mercury Insurance Group?

Several factors influence premiums with Mercury Insurance Group, including coverage type, driving record, vehicle type,...
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Claims and Assistance

Does Mercury Insurance Group offer roadside assistance?

Mercury Insurance Group provides roadside assistance in its auto insurance policies, covering services like towing, jump...
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What is the claims process with Mercury Insurance Group?

The claims process with Mercury Insurance Group is designed to be easy for policyholders. It starts with gathering incident...
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What should I do if I have an accident?

In the event of an accident, prioritize safety by checking for injuries and calling emergency services if necessary. Document...
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Quoting Process

How do I get a quote for a new insurance policy?

To get a quote for a new insurance policy from Mercury Insurance Group, visit their website and access the quote section where...
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Are there any exclusions in my policy?

Insurance policies from Mercury Insurance Group do have exclusions that specify situations or damages not covered, which can...
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We look to the Mercury Insurance Group issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mercury Insurance Group issues reported to GetHuman
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