Merck & Co. Phone Number

Call Merck & Co. customer service faster with GetHuman

Customer service
  • Calls Merck & Co.'s Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 5m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Reach a live Merck & Co. agent: Calling the Merck & Co. number above should go right to a real human being

Reasons customers like you called recently

Dear Sir*Madam,**We have an a serious issue with “Keytruda”*SN*************EXP **JUN...
I recently obtained a prescription for Farxiga. It is working really well for me, but...
I am in the hospital and cant get into my checking account Nancy Muniz *********
Picked up by RX yesterday of Asmanex Twisthaler ***mcg, ** dose from CVS at a cost of...
My question is "why do you guys don't provide reset password to a remote based employee...
Attention: Kenneth Frazier CEO**I was using NuvaRing for a while after my * year old wa...

Merck & Co. Customer Phone Number 908-423-1000 - Stats

Phone number to dial908-423-1000
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait2 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication76%
Quality of help79%
Customer votes327
Information last updatedSat Mar 02 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Merck & Co.'s Best Toll-Free/800 Customer Phone Number

This is Merck & Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Merck & Co. agent. This phone number is Merck & Co.'s Best Phone Number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 908-423-1000 include and other customer service issues. Rather than trying to call Merck & Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Merck & Co. has 1 phone number. It's not always clear what is the best way to talk to Merck & Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Merck & Co. - by phone or otherwise

While 908-423-1000 is Merck & Co.'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Merck & Co. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Merck & Co..

What is GetHuman's Relationship to Merck & Co.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Merck & Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Merck & Co., other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Merck & Co. Customer Service article.
Merck & Co. Customer Service

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