Men's Warehouse Customer Service

Phone Number & Contact Info

Men's Warehouse's Best Phone Number

Toll-free·Calls Customer Service·Most popular Men's Warehouse number

How do I talk to a live human at Men's Warehouse?

A:Calling this Men's Warehouse number should go right to a real human being

Does Men's Warehouse offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-9pm, Sat 9am-8pm CST. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Men's Warehouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Men's Warehouse number should go right to a real human being
Below are some clips we've found from Men's Warehouse's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for choosing Men's Warehouse. Your call may be monitored or recorded for quality control purposes.
If you're calling about an online experience, please press one.
If you're calling about a store experience, press two."
Excerpt from a call with Men's Warehouse
Wednesday, May 1, 2024 9:47 PM
In fact, much of this information on this page is superfluous because this Men's Warehouse phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Men's Warehouse operates the call center for this 877-986-9669 phone number Mon-Fri 8am-9pm, Sat 9am-8pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Men's Warehouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Men's Warehouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Men's Warehouse is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Men's Warehouse

In summation, the best day to call Men's Warehouse is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Men's Warehouse staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Men's Warehouse

If you have time to do a bit of reading before you call Men's Warehouse, we recommend you read over some of our problem-specific articles.

What is Men's Warehouse return policy?

Men's Warehouse offers a flexible return policy for customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 90 days of the original purchase date for a full refund or exchange. All returned items must be unworn, unaltered, and in original condition with tags attached. For returns made after 90 days or without a receipt, store credit will be issued at the current selling price. Formalwear and special occasion clothing have a shorter return window of 60 days. Free returns are available in-store or by mail, and online purchases can be returned through any Men's Warehouse location or via mail. Exceptions to this policy may apply, so it is recommended to review the full terms and conditions on the company's website or consult with a customer service representative.

Does Men's Warehouse offer alterations?

Yes, Men's Warehouse offers alterations services to ensure the perfect fit for your clothing. Our dedicated team of professional tailors are skilled in various alterations including hemming pants, jacket sleeve adjustments, waistband modifications, and more. Whether you need a slight adjustment or a complete alteration, our experts will work closely with you to ensure your clothes fit you perfectly and flatter your body shape. With our commitment to customer satisfaction, you can trust us to provide top-notch tailoring services that elevate your style and confidence. Visit your nearest Men's Warehouse store and our tailors will be happy to assist you with your alteration needs.

What payment methods does Men's Warehouse accept?

Men's Warehouse accepts several convenient payment methods to provide a seamless shopping experience. You can complete your purchase using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, Men's Warehouse welcomes payment via debit cards, including those with a Visa or Mastercard logo. For added convenience, you can also pay using your Men's Warehouse Perfect Fit Credit Card or a Men's Warehous gift card. These payment methods ensure flexibility and ease during the checkout process, allowing you to shop with confidence at Men's Warehouse.

Top Men's Warehouse customer service problems

Click the link above to get answers to just about any Men's Warehouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Men's Warehouse Customer Service Contacts

There are of course other ways to contact Men's Warehouse customer service besides the phone. Below we list the best ones, by medium.

Men's Warehouse Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Men's Warehouse provides this option.

Conclusion and closing notes

This is Men's Warehouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Men's Warehouse agent. This phone number is Men's Warehouse's best phone number because 390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-986-9669 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Men's Warehouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Men's Warehouse has 1 phone number. It's not always clear what is the best way to talk to Men's Warehouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Men's Warehouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Men's Warehouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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