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Men's Warehouse Customer FAQ

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What is Men's Warehouse's Phone Number?

The question we are asked most often is about how to talk to Men's Warehouse customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Men's Warehouse Customer Questions

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Order Tracking and Changes

How do I track my order?

Men's Warehouse provides order tracking through a confirmation email that includes an order number and tracking link for...
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Can I cancel or change my order after it has been placed?

Men's Warehouse allows for order changes or cancellations if the order is still processing, but once it is in production or...
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Promotions and Discounts

How do I apply a promo code during checkout?

To use a promo code at Men's Warehouse during checkout, add items to your cart, proceed to checkout, then locate the area for...
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Do you offer group discounts for events?

Men's Warehouse does offer group discounts for events like weddings or proms, typically for groups of ten or more. The...
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Are there seasonal sales I should look out for?

Men's Warehouse provides various seasonal sales throughout the year, such as end-of-season discounts after spring and summer....
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Returns and Policies

What is Men's Warehouse return policy?

Men's Warehouse offers a return policy that typically allows returns within 90 days for unworn items with tags. Custom orders...
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Can I return online purchases to a Men's Warehouse store?

Yes, online purchases can generally be returned at a Men's Warehouse store. Bringing the original packing slip or invoice is...
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Are there any restrictions on using Men's Warehouse gift cards?

Men's Warehouse gift cards typically have restrictions, such as not being redeemable for cash or for previous purchases. They...
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Alterations and Fit

Does Men's Warehouse offer alterations?

Men's Warehouse provides alteration services to ensure garments fit perfectly, adjusting items like suits, pants, and shirts as...
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What is the difference between slim fit and classic fit suits?

The main distinction between slim fit and classic fit suits is their cut and silhouette. Slim fit suits offer a modern,...
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What should I wear for my tailoring appointment?

For your tailoring appointment at Men's Warehouse, wearing comfortable, fitted clothing that reflects your style is key. This...
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Shipping and Payment

What are the shipping options and costs?

Men's Warehouse provides various shipping choices, including standard, expedited, and express options. Delivery times range...
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What payment methods does Men's Warehouse accept?

Men's Warehouse provides various payment methods including major credit cards like Visa and MasterCard, debit cards from those...
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Can I purchase a Men's Warehouse gift card online?

Yes, Men's Warehouse offers the option to buy gift cards online through their official site. Customers can choose an amount and...
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Formalwear Rental and Purchase

What is the process for renting formalwear?

Renting formalwear at Men's Warehouse generally entails visiting a store or website to explore options, consulting staff for...
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Can I buy suit separates instead of a full suit?

Men's Warehouse allows customers to purchase suit separates, offering flexibility to combine different sizes, colors, and...
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