Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access customer support.'s Best Contact Information


How do I contact customer service? does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.

Does offer 24 hour customer service?

A:Not by phone. But you can contact 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Customer Service

There are other ways to contact customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Customer service web support
24 hours, 7 days
As a last, sometimes only, resort- customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Calling this Customer Number is an online platform that facilitates meetings between people with similar interests. As one of the oldest and most resilient services of its type, it isn't surprising that gets a lot of requests for customer service.

You should be aware, however, that does not provide phone-based customer support. If you need assistance with your account or's service, you will have to open a support ticket from within the website.

Why Do People Contact Customer Support?

People contact customer support for a range of reasons, including:

  • Questions about how to use
  • Billing issues
  • Complaints or concerns about meetup groups and leaders
  • Technical support and troubleshooting

Best Practices for Contacting Customer Service

There are several things that you can do to help ensure that your support request is handled quickly and professionally:

  • First, make sure to gather documentation that supports your request or case. This may include screenshots of conversations or interactions on the platform, billing statements or error messages.
  • Next, contact customer service and politely explain your concern. Use plain language and be sure to request specific action that you'd like to take. Attach relevant files to your communication and reference them in your support request.
  • Wait a reasonable amount of time for a response before asking for a status update.

How do Consumers Feel About Calling Customer Service?

Many users are unhappy with the fact that the company does not provide phone-based customer service. This can be frustrating for those who count on being able to get in touch with companies quickly and receive real-time guidance and service.

However, there aren't a lot of complaints about the actual service received online or in the news media, so this suggests that is responsive to consumer needs and requests and its customer service representatives are able to resolve most issues to the satisfaction of those who use the service.

What Kind of Issues can a Customer Service Representative Resolve?

Because Meetup is an online service, customer service agents are able to resolve most common customer issues, including help with billing concerns, technical support issues, troubleshooting, and addressing concerns about safety or the conduct of group leaders and members.

What Can't Be Resolved With a Call to Customer Service? is a third-party service that connects people with similar interests. The company cannot resolve interpersonal disputes, nor can it address problems with venues that host meetups, such as bars or restaurants.

In addition, while can collect funds on behalf of Meetups and disburse them to organizers, it is up to the organizer to determine how the funds are spent. help desk employees may be able to take action against fraud or those who abuse the system, but its ability to do so may be limited.

What Should You Do If You Have an Unsuccessful Call with

If your response from customer service does not resolve your issue or answer your question, don't give up. You may still be able to get an appropriate resolution.

  • First, review the communications between yourself and customer support. Try to identify areas of miscommunication or misunderstanding that may have derailed your help desk request.
  • Next, respond to the communication you received. Politely explain where you think any misunderstandings lie and ask that the representative review your request and reconsider how is handling the situation.
  • If using the help desk doesn't seem to work, try reaching out to via its social media platforms. You may find that the specialists who monitor these accounts are more responsive to your queries.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact anyways and help you with your issue. Over the last 18 months, 21,528 customers like you have come in search of a phone number for and helped us confirm they don't have one. Common reasons that people try to call customer support department include Recover Account, Account Access, Report a Post, Update Account Info, Refund a Charge and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now doesn't have any phone numbers. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from customers like yourself.

GetHuman does not provide call center services or customer support operations for The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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