Massachusetts Department of Unemployment Assistance Phone Number

Calling Massachusetts Department of Unemployment Assistance customer service faster by GetHuman

617-626-6600
Customer service
Current Wait: 124 mins (75m avg)
Hours: Mon-Fri 8:30am-4:30pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Eligibility questionClaimsCollecting benefitsMissed paymentsFile applicationA different issue
Get to a live person fastest: Press 1, then 1, then 4

Customer Number 617-626-6600 - by the Numbers

Phone number to dial
617-626-6600
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8:30am-4:30pm EST
Best time to dial
9am
Navigate phone maze to a human
Press 1, then 1, then 4
Average wait
75
Current wait
124
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
71%
Quality of help
89%
Customer votes
672
Information last updated
Sun Nov 11 2018 10:00:00 GMT+0000 (UTC)

Massachusetts Department of Unemployment Assistance's Best Toll-Free/800 Customer Phone Number

This is Massachusetts Department of Unemployment Assistance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Unemployment Assistance agent. This phone number is Massachusetts Department of Unemployment Assistance's Best Phone Number because 4,416 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-626-6600 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Massachusetts Department of Unemployment Assistance we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Massachusetts Department of Unemployment Assistance has 2 phone numbers. It's not always clear what is the best way to talk to Massachusetts Department of Unemployment Assistance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Massachusetts Department of Unemployment Assistance - by phone or otherwise

While 617-626-6600 is Massachusetts Department of Unemployment Assistance's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Massachusetts Department of Unemployment Assistance customers, is by calling their 617-626-6560 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 617-626-6560 for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Unemployment Assistance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Massachusetts Department of Unemployment Assistance.

What is GetHuman's Relationship to Massachusetts Department of Unemployment Assistance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Unemployment Assistance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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