Massachusetts Department of Unemployment Assistance Phone Number

Calling Massachusetts Department of Unemployment Assistance customer service faster by GetHuman

617-626-6600
Customer service
Current Wait: 127 mins (75m avg)
Hours: Mon-Fri 8:30am-4:30pm EST; best time to call: 10:15am
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Reasons customers like you called recently

Originally filled DUA in April. After sending my paystubs to them they found not eliga...
My unemployment claim has been on hold for a *th week now and I would like to know why...
I need to request a call back regarding my claim. My cell * is ***-***-****
* of my checks are on hold.***** ***** **** *****.Why are they on hold my status is sti...
I filed my claim for the week ending ******** with a mistake in it. Apparently I select...
Appeal is taking long time
My claim is * right now and I want to know why
I was receiving unemployment payments for short period of time, now Massachusetts Depar...
my claim for this week status is Hold want to know why
My claimant ID is ******** and Claim ID is ******, I got an email that I have time sen...
My PIN is inactive and needs to be reset
I have not received a payment in * weeks.
My weekly benefit for w*e ********* is on HOLD. Can you tell me why?*I just logged int...
I was opening an account to apply for unemployment benefits and I was in the page of cr...
I am still waiting for benefits for over a month and have not received anything yet
See more recent reasons for calling

Help me with my issue

Customer Number 617-626-6600 - by the Numbers

Phone number to dial617-626-6600
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-4:30pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 1, then 1, then 4
Average wait
Current wait127
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication94%
Quality of help91%
Customer votes649
Information last updatedThu Nov 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Massachusetts Department of Unemployment Assistance's Best Toll-Free/800 Customer Phone Number

This is Massachusetts Department of Unemployment Assistance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Unemployment Assistance agent. This phone number is Massachusetts Department of Unemployment Assistance's Best Phone Number because 4,416 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-626-6600 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Massachusetts Department of Unemployment Assistance we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Massachusetts Department of Unemployment Assistance has 2 phone numbers. It's not always clear what is the best way to talk to Massachusetts Department of Unemployment Assistance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Massachusetts Department of Unemployment Assistance - by phone or otherwise

While 617-626-6600 is Massachusetts Department of Unemployment Assistance's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Massachusetts Department of Unemployment Assistance customers, is by calling their 617-626-6560 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 617-626-6560 for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Unemployment Assistance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Massachusetts Department of Unemployment Assistance.

What is GetHuman's Relationship to Massachusetts Department of Unemployment Assistance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Unemployment Assistance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our WalMart Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like WalMart or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Massachusetts Department of Unemployment Assistance Contact Info

Other Toll-free & Customer Numbers

Customer Service617-626-6560

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