Maryland Motor Vehicle Administration (DMV/RMV) Phone Number

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Customer service
  • Calls Maryland Motor Vehicle Administration (DMV/RMV)'s Customer Service department
  • The average hold time is 17m
  • The current wait is approximately 19m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:30pm
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live Maryland Motor Vehicle Administration (DMV/RMV) agent: Press 8 to reach a human

Calling Maryland Motor Vehicle Administration (DMV/RMV) Customer Care at 800-950-1682

Sep 22, 2023

Calling the Maryland Motor Vehicle Administration is a straightforward process, although the assistance I received was a little less than enthusiastic. When I called, I was immediately given confirmation that I'd reached the Maryland MVA and told to select from several options.

I chose the option for speaking to a customer service representative, and after a brief wait, I was connected to a representative. She asked how she could assist me, and I told her that I'd be moving to Maryland shortly and wanted to know how long I had after my move to get my new license. She said I'd need to get a Maryland license within 60 days of moving.

I asked what documentation I would need to get a Maryland license, and she asked whether I had a regular or commercial out-of-state license. I told her I carried a standard license, and she said that I'd have to surrender my valid out-of-state license and bring in my birth certificate and two forms of proof of my Maryland residence. She then noted with a degree of resignation in her voice that all of that information was available on the Maryland MVA's website. 

I then asked her what kind of fees I'd need to pay, and she said the cost for a new Maryland license was $72. I told her that all of my questions were answered and thanked her for her time, and she quickly responded and immediately hung up. 

While the information I received was good and helpful, the manner I received it made me feel a little less than valued as a customer. It felt like the representative was trying to hurry me off the phone and get me through as quickly as possible, and she gave the sense that my call was a waste of her time. Although I can understand that, as well as the desire to move people toward the website, the reality is that not everyone likes using the internet. Some people prefer a real human voice, and they'd rather not deal with a machine.

If the Maryland MVA wants to push its website, it can do so in a more friendly manner, or it can have its automated system recommend going to the website to cut down on wait times. Plenty of states do something like that, and it doesn't affect the mood of the call. Having the representative comment that the information was available online in the way she did made it feel like my call was unwelcome. When someone calls to get information, that's not the image you want to project.

Overall, I thought the information outweighed the atmosphere of the interaction. If I did need assistance from the Maryland MVA, I would use this number for help, but I'd hope for a more friendly customer service representative.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

I paid off my car loan but never receive the title what I should do?*Should I ask the l...
My name is Jesus Torres I need a verification letter that I never had a licence in the...
I live in Baltimore Maryland and I have my car insurance in Virginia and my Renewing fo...
Temporary address change card
Appointment at Annapolis DMV to get tags and title. I am a new resident.**Thanks, **Ber...
I need a copy of a registration form a car my ex wife owned and sold * in February...
I refinanced a loan on my car and the bank says I have to do something with the MVA to...
I am over ** years old and ask that vehicle title * ******** , Tag * *BH**** be exem...
I am a recently retired professor from the University of Maryland College Park. I am ca...
I need my DL asap I order my birth Certificate.SS card but because of covid mail is a m...
My dL is suspended due to non payment of child support reason being I was incarcerated...
"My tag renewal stickers were not mailed. Renewed Nov *. I can’t get thru to the md MVA...
My name is Emilio Lanza,Well I looking for how to make an appointment to obtain a Maryl...
How do I obtain a lost Maryland Identification Card online, I do not know my ID number...
I want to renew my driver license. I applied for an I *** extention and I received a no...

Maryland Motor Vehicle Administration (DMV/RMV) Customer Phone Number 800-950-1682 - Stats

Phone number to dial800-950-1682
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Average wait17 minutes
Current wait19 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication82%
Quality of help83%
Customer votes753
Information last updatedWed Dec 06 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Maryland Motor Vehicle Administration (DMV/RMV)'s Best Toll-Free/800 Customer Phone Number

This is Maryland Motor Vehicle Administration (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Maryland Motor Vehicle Administration (DMV/RMV) agent. This phone number is Maryland Motor Vehicle Administration (DMV/RMV)'s Best Phone Number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-950-1682 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Maryland Motor Vehicle Administration (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Maryland Motor Vehicle Administration (DMV/RMV) has 2 phone numbers. It's not always clear what is the best way to talk to Maryland Motor Vehicle Administration (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Maryland Motor Vehicle Administration (DMV/RMV)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Maryland Motor Vehicle Administration (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Corporate Offices410-768-7000

Beyond the Phone Number

There are other ways to get in touch with Maryland Motor Vehicle Administration (DMV/RMV), including live chat and their website / help desk. Visit our Maryland Motor Vehicle Administration (DMV/RMV) Customer Service page for more information.
Maryland Motor Vehicle Administration (DMV/RMV) Customer Service

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