Long Island Railroad Phone Number

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Customer service
Current Wait: 6 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: After beep, say "Representative" or Press 0 at each prompt.

Reasons customers like you called recently

I just need to know if there's a public phone at the Smithtown train station
I am trying to figure logistics for a family member to travel by public transportation...
Hi, Are unused **** tickets refundable and* or usuable on*for future trips on the LIRR?
Don’t want PayPal. Just want to ask one question
I’m a senior. Can I buy ticket on the train?
I was on the train going from Long Beach to Oceanside. I left my black backpack on the...
Schedule for Jamaica ave from ** street at *:** PM . Next three trips.
I am writing to inform you about the road on East Moriches Blvd in Eastport where the t...
Want the train schedule for august **th…leaving around *:**-**am.
The *:** leaving Jamaica , will it stop at the Hollis station?
I would like to know about the package to splish splash departure times i would like to...
Hi *I’m having issues logging into the MTA etix app for the Long Island Railroad (LIRR...
What does it mean view alert in Manhasset line tomorrow at **:** from Penn station
I don’t understand track work being done this Saturday, March **th on the line going to...
Is there a train going to Jamaica from Baldwin at * ** tomorrow
See more recent reasons for calling

Help me with my issue

Customer Number 718-217-5477 - by the Numbers

Phone number to dial718-217-5477
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanAfter beep, say "Representative" or Press 0 at each prompt.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication90%
Quality of help74%
Customer votes371
Information last updatedFri Sep 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Long Island Railroad's Best Toll-Free/800 Customer Phone Number

This is Long Island Railroad's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Long Island Railroad agent. This phone number is Long Island Railroad's Best Phone Number because 6,126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 718-217-5477 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Long Island Railroad first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Long Island Railroad has 1 phone number. It's not always clear what is the best way to talk to Long Island Railroad representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Long Island Railroad - by phone or otherwise

While 718-217-5477 is Long Island Railroad's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Long Island Railroad please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Long Island Railroad.

What is GetHuman's Relationship to Long Island Railroad?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Long Island Railroad. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Long Island Railroad Contact Info

All Long Island Railroad contacts
Long Island Railroad Phone NumberBEST
Long Island Railroad Help Desk
General customer information

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