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Long Island Railroad Customer FAQ

Top Answers & How-to Guides

What is Long Island Railroad's Phone Number?

The question we are asked most often is about how to talk to Long Island Railroad customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I bring food and drinks on the Long Island Railroad?

Yes, passengers are permitted to bring food and non-alcoholic beverages onboard the Long Island Railroad. Enjoyment of snacks, meals,...
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Tickets

What are the different ticket options available?

The Long Island Railroad offers a range of ticket options to suit various needs. Commuters can choose between peak and off-peak tickets,...
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How much does a ticket cost for the Long Island Railroad?

The cost of a ticket for the Long Island Railroad varies depending on several factors, such as the destination, peak or off-peak hours,...
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Travel Times

What are the peak and off-peak travel times?

The peak travel times for Long Island Railroad are weekdays between 6:00 am and 10:00 am, and between 4:00 pm and 8:00 pm, excluding...
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Bike Policy

Can I bring my bike on the Long Island Railroad?

Yes, you can bring your bike on the Long Island Railroad. The railroad allows bicycles on their trains, except during weekday rush...
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Discounts

Are there any discounts available for students or seniors?

Yes, Long Island Railroad offers discounted fares for both students and seniors. Students with a valid school ID can enjoy discounted...
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Wi-Fi

Is there Wi-Fi available on the trains?

Yes, the Long Island Railroad offers Wi-Fi services on board their trains. Passengers can stay connected and browse the internet during...
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Pet Policy

What is the policy for bringing pets on the Long Island Railroad?

The Long Island Railroad allows small domestic pets in carriers on its trains. Only dogs, cats, and small household birds are permitted....
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Amenities

What amenities are offered on the trains?

Long Island Railroad offers several amenities on their trains to enhance passengers' travel experience. Passengers can enjoy clean...
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Parking

Is there parking available at the train stations?

Yes, there is parking available at most of the train stations on Long Island Railroad. However, the availability and capacity of parking...
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Food and Drinks

Can I bring food and drinks on the Long Island Railroad?

Yes, passengers are permitted to bring food and non-alcoholic beverages onboard the Long Island Railroad. Enjoyment of snacks, meals,...
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Help me with my Long Island Railroad customer service issue

Ask any question you have about Long Island Railroad customer service. We will do our best to get you answers right away.
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