Long Island Power Authority Customer Service

Phone Number & Contact Info

Long Island Power Authority's Best Phone Number

Toll-free·Calls Customer Service·Most popular Long Island Power Authority number

How do I talk to a live human at Long Island Power Authority?

A:Press 1 at 1st menu and 2 at the 2nd menu

Does Long Island Power Authority offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Long Island Power Authority phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at 1st menu and 2 at the 2nd menu

What are the hours and when should I call?

Long Island Power Authority operates the call center for this 800-490-0025 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Long Island Power Authority phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Long Island Power Authority staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Long Island Power Authority is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Long Island Power Authority

In summation, the best day to call Long Island Power Authority is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Long Island Power Authority number, but it is also the day with the shortest hold times.

Why Customers Call Long Island Power Authority

If you have time to do a bit of reading before you call Long Island Power Authority, we recommend you read over some of our problem-specific articles.

What is the Long Island Power Authority (LIPA)?

The Long Island Power Authority (LIPA) is a non-profit, government-owned electric utility serving Long Island and the Rockaway Peninsula in New York. Established in 1985, LIPA's primary function is to provide affordable and reliable electric service to its customers. LIPA owns the electric transmission and distribution system on Long Island, maintaining and operating infrastructure to deliver electricity to over 1 million homes and businesses. Though LIPA is responsible for the delivery and maintenance of the electric system, it does not generate power itself. Instead, LIPA purchases electricity in bulk from various power producers, ensuring competitive rates for its customers. Additionally, LIPA is committed to promoting sustainable energy initiatives, collaborating with renewable energy providers to support a cleaner and greener energy future for the region.

Top Long Island Power Authority customer service problems

Click the link above to get answers to just about any Long Island Power Authority customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Long Island Power Authority's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Long Island Power Authority agent. This phone number is Long Island Power Authority's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-490-0025 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Long Island Power Authority first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Long Island Power Authority has 1 phone number. It's not always clear what is the best way to talk to Long Island Power Authority representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Long Island Power Authority. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Long Island Power Authority. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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