A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Little Tikes below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Little Tikes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Little Tikes's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Calls may be monitored or recorded to provide you with a quality experience.
Thank you for calling Little Tikes, All calls are monitored and recorded for quality purposes.
Your call is important to us, and we will be with you as quickly as possible.
Please have your product and or instruction manual readily available.
If you are calling for assembly questions, please press one.
If your product is beyond our one year warranty, please press two."
Excerpt from a call with Little Tikes
Friday, February 23, 2024 7:32 PM
The first phone menu
"Calls may be monitored or recorded to provide you with a quality experience.
Thank you for calling Little Tikes.
All calls are monitored and recorded for quality purposes.
Your call is important to us, and we will be with you as quickly as possible.
Please have your product and or instruction manual readily available.
If you are calling for assembly questions, please press one.
If your product is beyond our one year warranty, please press two."
Excerpt from a call with Little Tikes
Friday, November 1, 2024 8:20 PM
What are the hours and when should I call?
Little Tikes operates the call center for this 800-321-0183 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 228 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Little Tikes call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Little Tikes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Little Tikes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Little Tikes is Saturday.The most busy day to call is Friday, which averages 840% more phone calls by comparison.Again, this is based on a sample of 228 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
Yes, Little Tikes is a global brand. With a strong presence in over 90 countries, Little Tikes has established itself as a trusted and recognized name worldwide. Whether you're in North America, Europe, Asia, or beyond, you can find our products in various retail stores, online platforms, and even dedicated Little Tikes stores. Our global reach allows children across the globe to experience the joy and benefits of imaginative play with our high-quality, durable toys. Little Tikes remains committed to designing and creating innovative toys that spark children's creativity and promote active play no matter where they are in the world.
Little Tikes offers a warranty on all of their products to ensure customer satisfaction. The duration of the warranty varies depending on the specific product. Generally, most Little Tikes toys and play equipment come with a one-year limited warranty that covers manufacturing defects. Some larger items, such as playhouses and climbers, may have extended warranties of two to five years. To be eligible for warranty coverage, customers must provide proof of purchase. The warranty covers repairs or replacements of defective parts, but does not cover normal wear and tear, misuse, or damage caused by improper assembly or installation. Little Tikes takes pride in their products' quality and stands by their commitment to providing exceptional play experiences for children.
Yes, all Little Tikes toys are BPA-free. At Little Tikes, we prioritize the safety and well-being of our young customers. That's why we ensure that our toys are free from harmful chemicals like BPA. BPA, or bisphenol A, is a synthetic compound used in the production of certain plastics and can be harmful to children's health if ingested. We understand the concerns of parents and caregivers regarding this issue, which is why we have taken the necessary steps to eliminate BPA from our toys. Rest assured that when you choose Little Tikes, you are selecting a brand that is committed to providing safe and high-quality toys for your children to enjoy.
Click the link above to get answers to just about any Little Tikes customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Little Tikes, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about table condition: "I just had a question about this table; it looks like it's deteriorating."
- From a call lasting 4m 27s , Nov 5, 2024 5:35 PM
Inquiry about old toy: "I wanted to get him a new one, but y'all do y'all not make that anymore?"
- From a call lasting 7m 37s , Oct 28, 2024 6:10 PM
Information about why customers call Little Tikes is extracted from issues that customers have reported to GetHuman.
This is Little Tikes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Little Tikes agent. This phone number is Little Tikes's best phone number because 492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-0183 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Little Tikes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Little Tikes has 1 phone number. It's not always clear what is the best way to talk to Little Tikes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Little Tikes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Little Tikes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.