Lincoln Mercury Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Lincoln Mercury?
Q:
Does Lincoln Mercury offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Lincoln Mercury below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Lincoln Mercury phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at each prompt, ignoring messages.
What are the hours and when should I call?
Lincoln Mercury operates the call center for this 800-521-4140 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Lincoln Mercury call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincoln Mercury phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincoln Mercury staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincoln Mercury is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
The best time to call Lincoln Mercury
In summation, the best day to call Lincoln Mercury is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lincoln Mercury staffs the call center well on Tuesday.
Why Customers Call Lincoln Mercury
If you have time to do a bit of reading before you call Lincoln Mercury, we recommend you read over some of our problem-specific articles.
What models does Lincoln Mercury offer?
Lincoln Mercury offers a diverse range of models designed to cater to various preferences and needs. Our lineup includes luxurious sedans like the Lincoln Continental and Lincoln MKZ, both known for their refined performance and advanced technologies. For those seeking a more spacious option, we offer the Lincoln Navigator, a full-size SUV that combines elegance with exceptional capabilities. Additionally, we have the Lincoln Aviator and Lincoln Nautilus, providing versatility, style, and impressive features. Furthermore, our selection extends to compact crossovers like the Lincoln Corsair, delivering a seamless blend of comfort and agility. With this comprehensive lineup, Lincoln Mercury ensures there is a model for every discerning customer seeking sophistication, innovation, and an unparalleled driving experience.
What is the warranty coverage for Lincoln Mercury vehicles?
All Lincoln Mercury vehicles come with a comprehensive warranty coverage. The specific details vary depending on the model and year of the vehicle, but generally, the warranty consists of a Limited Warranty and a Powertrain Warranty. The Limited Warranty typically covers the vehicle for a certain number of years or a specific mileage limit, whichever comes first, and includes the repair or replacement of any defective parts and systems. On the other hand, the Powertrain Warranty provides coverage for the engine, transmission, and drivetrain components for a specified duration. These warranties aim to provide peace of mind to customers, ensuring that any unforeseen issues with their Lincoln Mercury vehicles will be promptly addressed, thus maintaining customer satisfaction and loyalty.
What is the fuel efficiency of Lincoln Mercury vehicles?
The fuel efficiency of Lincoln Mercury vehicles can vary depending on the specific model and variant. However, Lincoln Mercury prides itself on delivering exceptional fuel efficiency without compromising on performance. Many of our vehicles are equipped with advanced hybrid technologies, which significantly increase their fuel economy. For example, the Lincoln MKZ Hybrid boasts an impressive EPA-estimated rating of 41 city/38 highway/40 combined MPG. Additionally, our lineup features efficient gasoline engines with technologies like direct fuel injection and turbocharging, delivering a balance of power and fuel efficiency. To get accurate fuel efficiency figures, we recommend checking the official website or consulting with a Lincoln Mercury dealership for detailed specifications based on the model and trim level you are interested in.
Top Lincoln Mercury customer service problems
Click the link above to get answers to just about any Lincoln Mercury customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Lincoln Mercury's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincoln Mercury agent. This phone number is Lincoln Mercury's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-521-4140 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Lincoln Mercury first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Lincoln Mercury has 1 phone number. It's not always clear what is the best way to talk to Lincoln Mercury representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lincoln Mercury. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincoln Mercury. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.