Lilly Pulitzer Customer Service

Phone Number & Contact Info

Lilly Pulitzer's Best Phone Number

888-725-4559
Toll-free·Calls Customer Service·Most popular Lilly Pulitzer number
Q:

How do I talk to a live human at Lilly Pulitzer?

A:Calling this Lilly Pulitzer number should go right to a real human being
Q:

Does Lilly Pulitzer offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thu 9:30am-5pm, Fri 9:30am-noon EST. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Lilly Pulitzer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Lilly Pulitzer number should go right to a real human being
Below are some clips we've found from Lilly Pulitzer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"You for calling Lilly Pulitzer. We currently are fulfilling and shipping orders as quickly as possible from multiple warehouse locations. Due to carrier delays, if expedite shipping was not selected at checkout, please allow additional time for delivery after receiving your shipping confirmation email. Should you like to check the status of your current order, you can review order and shipping details through our order status link at the bottom of our home page. Please listen carefully as our menu options may have changed.
If you are calling to place a new order, please press one.
If you received a payment request email, please press two."
Excerpt from a call with Lilly Pulitzer
Tuesday, June 4, 2024 6:22 PM
In fact, much of this information on this page is superfluous because this Lilly Pulitzer phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Lilly Pulitzer operates the call center for this 888-725-4559 phone number Mon-Thu 9:30am-5pm, Fri 9:30am-noon ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lilly Pulitzer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lilly Pulitzer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Lilly Pulitzer is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Lilly Pulitzer

In summation, the best day to call Lilly Pulitzer is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Lilly Pulitzer number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Lilly Pulitzer

If you have time to do a bit of reading before you call Lilly Pulitzer, we recommend you read over some of our problem-specific articles.

What is Lilly Pulitzer known for?

Lilly Pulitzer is renowned for its vibrant and playful designs, predominantly recognized as a leading brand in resort wear and summer clothing. The company initially gained fame in the 1960s when Lilly Pulitzer, a Palm Beach socialite, created a collection of brightly colored shift dresses to hide fruit juice stains while working at her juice stand. Known as the "Queen of Prep," Lilly Pulitzer's signature style features bold patterns, eye-catching prints, and vibrant colors that exude a sense of effortless chic. Today, Lilly Pulitzer offers a wide range of products, including dresses, tops, bottoms, swimwear, accessories, and home decor items. With its fun and resort-inspired aesthetic, Lilly Pulitzer encapsulates the essence of joyful and colorful living.

What is Lilly Pulitzer's return policy?

Lilly Pulitzer's return policy allows customers to return merchandise within 30 days of purchase for a full refund or exchange. The items must be in their original condition, unworn and with all original tags and labels attached. Proof of purchase, such as a receipt or shipping confirmation, is required. The return process can be initiated through their website or by contacting customer service. Please note that some items, such as final sale items or personalized products, may not be eligible for return. Additionally, returns made without proof of purchase may be subject to store credit instead of a refund. It is recommended to review the detailed return policy on the Lilly Pulitzer website or contact customer service for any specific inquiries.

Where can I purchase Lilly Pulitzer products?

You can purchase Lilly Pulitzer products from various authorized retailers. One option is to visit the official Lilly Pulitzer website, where you can explore their extensive collection and make purchases online. Additionally, Lilly Pulitzer products are available at select department stores, specialty boutiques, and Lilly Pulitzer signature stores across the United States and internationally. The website provides a store locator tool that helps you find the nearest authorized retailer. Moreover, you can also find Lilly Pulitzer items on popular e-commerce platforms like Amazon and Nordstrom. Make sure to buy from authorized sources to ensure the authenticity and quality of the products. Treat yourself to vibrant and stylish Lilly Pulitzer products conveniently from these options.

Top Lilly Pulitzer customer service problems

Click the link above to get answers to just about any Lilly Pulitzer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Lilly Pulitzer Customer Service Contacts

There are of course other ways to contact Lilly Pulitzer customer service besides the phone. Below we list the best ones, by medium.

Lilly Pulitzer Customer Email Addresses

service@lillypulitzer.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Lilly Pulitzer will reply our your email.

Conclusion and closing notes

This is Lilly Pulitzer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lilly Pulitzer agent. This phone number is Lilly Pulitzer's best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-725-4559 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Lilly Pulitzer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Lilly Pulitzer has 1 phone number. It's not always clear what is the best way to talk to Lilly Pulitzer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Lilly Pulitzer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lilly Pulitzer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Lilly Pulitzer Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!