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Lilly Pulitzer Customer FAQ

Top Answers & How-to Guides

What is Lilly Pulitzer's Phone Number?

The question we are asked most often is about how to talk to Lilly Pulitzer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Lilly Pulitzer Customer Questions

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Returns and Damages

What should I do if I received a damaged or defective item?

If an item from Lilly Pulitzer arrives damaged or defective, customers should review the return policy on the website, document...
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What is Lilly Pulitzer's return policy?

Lilly Pulitzer’s return policy generally allows returns within 30 days if items are unworn and have tags attached. Online...
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Can I return an item purchased online to a retail store?

Lilly Pulitzer allows online purchases to be returned at retail locations, but customers should check the specific return...
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Do you offer a return label for online purchases?

Lilly Pulitzer's return policy indicates that customers generally pay for return shipping, except for faulty items. Customers...
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Ordering and Availability

Where can I purchase Lilly Pulitzer products?

Lilly Pulitzer products can be obtained from the official website, dedicated retail stores, and authorized online retailers....
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Can I track my order?

Customers can track their orders via the tracking link in the order confirmation email from Lilly Pulitzer. If the email is...
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Are there any sales or promotions available?

Lilly Pulitzer frequently holds seasonal sales and promotions, particularly during holidays or special events. Discounts and...
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Can I cancel or change my order?

Customers can typically cancel or change their Lilly Pulitzer order promptly after placing it. As orders are processed quickly,...
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Sizing and Care

Do Lilly Pulitzer products run true to size?

Lilly Pulitzer products are generally true to size, though some variations may occur based on style and fabric. It is wise to...
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What are the care instructions for Lilly Pulitzer clothing?

Lilly Pulitzer clothing requires careful handling, usually by hand washing in cold water with mild detergent, while machine...
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Events and Information

What payment methods are accepted?

Lilly Pulitzer generally accepts various payment options including major credit cards, debit cards linked to those networks,...
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Is there a way to find out about upcoming Lilly Pulitzer events?

To stay informed about upcoming Lilly Pulitzer events, one can visit the official website, which has an events section....
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Gifts and Promotions

Do you offer gift wrapping services?

Lilly Pulitzer does not currently offer an official gift wrapping service, but customers can purchase vibrant packaging...
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Are there any exclusive online collections for Lilly Pulitzer?

Lilly Pulitzer does indeed provide exclusive online collections featuring special prints and limited items that are unique to...
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Can I purchase Lilly Pulitzer gift cards?

Lilly Pulitzer does provide gift cards, available for purchase on their official website. These cards can be used in stores or...
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We look to the Lilly Pulitzer issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lilly Pulitzer issues reported to GetHuman
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